Help Desk Technician
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Job Description
We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge excellent communication skills problemsolving skills and patience.
Responsibilities:
Provide technical support to clients through phone email or inperson
Troubleshoot and resolve technical issues
Document and track all support requests
Escalate complex issues to senior technicians
Deliver excellent customer service to clients
Requirements
Excellent customer service skills
Diploma or Associate Degree in IT or related field
Basic IT knowledge
Good communication skills
Problemsolving skills
Patience
Portuguese language (mandatory)
Benefits
Bachelor's degree in Mechanical Engineering or a related field. 2+ years of experience in CAD design. Expertise in ProE, Creo , and AutoCAD. Knowledge of the AS9100D framework. CAD certification is preferred. Strong communication and collaboration skills. Good understanding of mechanisms, fasteners, etc. Good knowledge of engineering materials, special processes, etc. Good knowledge of GD&T, Dimensioning Techniques, fits, allowances, etc.
Employment Type
Full Time
Key Skills
