Worthington OH USA

Job Type

Full Time

Workspace

Office & Market

QUICK OVERVIEW TL;DR

Are you passionate about making a positive impact in your community Our client is looking for someone to join a great team as an Emergency Services Representative! Be a part of a diverse and inclusive company operating in a dynamic and growing industry. As an Emergency Services Rep you will play a crucial role in assisting property owners during traumatic events such as fires or floods providing them with the highest quality care as they transition from chaos to calm. For over 50 years they have served their communities in their time of need when facing disaster.

THE WHY: a subsection of the construction industry that’s all about helping people during incredibly hard times/disasters floods fires mold emergencies and accidents.

THE WHERE: the office is based in Worthington Ohio. You’ll be working in the office or out in the field (aka no remote options) across the Columbus area. . Only candidates within 30 miles of the listed territory (or willing to relocate) will be considered.

THE WHO: one of the leading companies in the space great peoplefirst culture support of a large corporate team yet smaller office branches allow for family and strong team environments. The Emergency Services team communicates effectively and efficiently being the liaison between involved parties helping customers through frantic situations.

THE HOW: Be a part of a growing company and take charge of your career opportunity in an operations sales environment that is supportive fertile and teamdriven. Comp range is $k base plus commission bonus benefits company cell phone PTO Maternity/Paternity leave and more. Total expected OTE compensation with commissions is $(with no commission caps).

Emergency Services Representative (Worthington OH)

JOMBINE & OUR CLIENT

Our recruiting company specializes in Sales Marketing and Leadership / Management roles. We also focus on certain industries including construction and restoration. As such we encourage you to apply for this role but also to get to know you for any other roles/clients in our network that may be a good fit as well.

THE COMPANY & TEAM

Our client is one of the top restoration and reconstruction companies in the US operating in nearly 400 different independent markets. The market and office for this Outside Sales Consultant role is ripe for opportunity and the right person to seize great partnerships and networks.

Even better it is in an industry that truly serves its community. The restoration and reconstruction industry comes alongside business and commercial entities during unexpected hard days floods fires mold and more. Imagine a restaurant kitchen fire that closes the business and 50 employees are now temporarily out of work. Or an office park that experiences a broken pipe that floods the offices and files of some amazing small business owners. These are just a few of the examples of how our client steps in and serves their communities with steadfast service through innovative solutions and approach and allinclusive support to get people back in business.

Amidst a period of significant expansion the company is focusing on the next market and growth initiatives. The Emergency Services Representative Emergency Services Representatives play a pivotal role in swiftly and calmly addressing property owners' concerns following traumatic events like fires or floods. They collaborate with various stakeholders including owners adjusters project managers first responders and community leaders to ensure that customers receive topnotch care during the challenging transition from chaos to calm. Dynamic communicators Emergency Services Reps excel in both oneonone interactions and group settings instilling confidence in their ability to manage and resolve emergencies effectively.

A IMPACTFUL OPPORTUNITY FOR AN EMPATHETIC DETERMINED & SALES LED PROFESSIONAL

We're seeking an Emergency Services Representative with a High school diploma a minimum of 4 years experience in restoration military fire services EMT police medical responder dispatching of emergency responders construction or insurance. As well as 2 years in sales or customer service role.

The role involves developing and maintaining client relationships exceeding sales targets and participating in networking events to drive business growth. This sales opportunity is poised for personal and professional growth. You’ll support companies and individuals in getting through some really tough times / situations you’ll be in fertile soil with a ton of sales opportunities you’ll have the backing of a strong company and team members and you’ll be given the right tools and resources to succeed.

In this role you will generate revenue opportunities by directly consulting with property owners impacted by fire water damage or other largescale emergency events. Additionally you'll cooperate with public emergency response agencies and private entities creating and retaining customer loyalty and preference by establishing positive and trusting relationships. Your involvement in restorationrelated community awareness events and programs will further reinforce our commitment to customer care. Proactively searching for and acting upon potential opportunities you'll work closely with owners adjusters project managers first responders and community leaders to ensure the highest quality care for our customers. Developing positive and trusting relationships with property owners will be central to your responsibilities.

WHO WE’RE LOOKING FOR

Do you have experience in the Restoration Construction or Insurance industry Are you someone that can effectively communicate and educate customers on products and services Do you have a passion for servicing and assisting your local community

If that’s the case you’re a standout candidate and we’d encourage you to apply.

Here’s what else we think you should have as an ideal candidate!

YOUR DNA

• You possess a resilient and adaptable mindset. You are to be able to think quickly and stay calm under pressure as you will often be faced with challenging and unpredictable situations.
• A problemsolving mindset is essential as you will need to find solutions to complex issues while prioritizing the needs of the property owners and ensuring their safety and wellbeing.
• You should have a compassionate and empathetic attitude as you will be working with individuals who may be experiencing distressing circumstances.
• You know that sales is a game and it can be a hustle but you know that it’s best won through relationships and a strategic approach.
• You aren’t looking for an easy boring or a behind the computer sales opportunity…instead you're ready to be reactive and pound the pavement with hard work patience confidence and a strong work ethic to find true longterm gains and success.
• Having a proactive and forwardthinking mindset is also crucial as you will need to anticipate potential challenges and opportunities while striving to provide the highest level of service to customers.
• You love working with people in need of assistance you understand the value and importance of time management.
• You don’t just thrive in highstress situationsyou absolutely welcome the opportunity to be a calming presence and have a huge heart for helping others.

Outside of the DNA above we’re looking for the right candidate with experience in…

• Clear and effective communication skills
• Proficiency in current technology
• Commitment to continuous learning and career development
• Strong planning and organizational abilities
• Valid driver's license and satisfactory driving record
• Previous experience in restoration military emergency services or related fields preferred

Required Education and Experience

• High School Diploma or GED required
• Four plus years’ experience in the following areas (any combination): restoration military fire services EMS police medical responder dispatching of emergency responders construction insurance
• Two plus years’ experience in an outside sales role or customer service role

Preferred Education and Experience

• Experience in the restoration or the construction industry…or in property management sales facility management sales commercial property sales etc.
• Bachelor’s Degree preferred but not required
• Proficiency in Luxor CRM Microsoft Suite

Travel

• This position will require up to 100% local travel to potential clients jobs sites trainings and company events (as needed).

Requirements

• Must be able to stay in a stationary position up to 75% of the time
• The person in this position needs to occasionally move about a customer job site (indoors and outdoors)
• Occasionally ascends and descends a ladder to service customer sites
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone and face to face
• Occasionally will lift up to 50lbs
• Ability to safely operate a company vehicle

SALARY & BENEFITS

The approximate annual compensation range for this role depending on individual candidate level and experience is $k base plus commission bonus benefits and more.

Our client provides a comprehensive benefits package including:

• Medical dental and vision plans available
• Paid sick leave
• Paid vacation time
• Paid holidays
• Paid paternity/maternity leave
• Company Phone
• 401k match
• Life insurance and more
• Other work perks include team bonding events leadership development programs mentorships corporate branded swag and more

NEXT STEPS

If you're looking to take an established industry leader to the next level this role might be the one you've been waiting for.

We encourage you to apply and to give us the opportunity to support you and your career goals in this role. Apply below and let’s start a conversation.