Employer Active
• Provide direct support to the GAM/FAM for the assigned client portfolio as follows:: • Ensure the highest level of client service and risk mitigation through proactive client account management support with client on-boarding (liaising with IMO), credit monitoring (liaising with CA COE) and flow maintenance
• Actively engage and collaborate with Clients, GAMs/ RAMs/FAMs and Product Partners to understand and respond to any issues/concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams.
• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client, IMO, CA, MDU, Legal and Compliance and relevant operations teams as required to ensure the clients expectations are met or exceeded
Full Time