Business Systems Specialist - IT Applications
Posted on :
10-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-03-2024
Job Description
Req ID : 2612343
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance including topselling collections for fine fragrance mist body lotion and body cream 3wick candles home fragrance diffusers and liquid hand soap.
Job Title: Business Systems Specialist IT Applications
Location: Columbus OH 43230
Duration: 3 Months
Job Type: Remote
Work Type: Contract
Job Description:
- We are committed to creating a diverse equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers.
- We focus on recruiting retaining and advancing diverse talent where our associate population is as diverse as the communities we serve live and work.
- In addition we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter happier place when everyone has access to the things that make them happy.
- The ServiceNow HR Administrator role serves as the subject matter expert on ServiceNow for HR and will coordinate with crossfunctional teams from requirements gathering to delivery; ultimately driving innovation and results for the business.
- Provide thought leadership on the HR Service Delivery and related projects including modifications configurations workflows journeys upgrades adoption of new functionality reporting and analytical use of data stored in the system.
- Working collaboratively this position will be responsible for a broad range of activities including platform program management system configuration ensuring data integrity documentation training reporting auditing and troubleshooting.
- This position will support ongoing process improvement activities to bring greater efficiency to the Human Resource function as well as the entire company.
Responsibilities:
- Demonstrate expertise and ownership for the configuration enhancement maintenance and testing of ServiceNow for HR.
- Interact with business users to gather and clarify business requirements and translate requirements into system functionality utilizing best practices and making recommendations to ensure optimal system functionality
- Evaluate newly released functionalities and recommend solutions that meet business needs while fitting into overall Human Resource strategies
- Provide handson leadership and program management to ensure deadlines are met and key deliverables are accurate
- Use excellent analytical and problemsolving skills to support and maintain the ServiceNow HRSD employee service center and knowledge base applications
- Demonstrate experience leading solution and design across case management knowledge management portals document management and reporting
- Serve as the main liaison between business partners and the IT function applying expertise in business analysis and experience with HR systems to recommend and implement solutions that enable the organization to achieve goals
- Assist translation of HR business and COE (Centers of Excellence) needs into business requirements
- Partner with the ServiceNow platform team to ensure ServiceNow HR is aligned with their vision and strategy
- Collaborate with development and business partners to define the solution/service manage the backlog and release schedule as well as manage timelines and capacity of the team to align with the business requirements
- Provide support for the biannual ServiceNow upgrades coordinate testing with subject matter experts and ensure delivered functionality performs as expected
- Lead User Acceptance Testing and system validation for projects Qualifications & Experience:
- Minimum 2 years of experience in ServiceNow HR Admin and/or Configuration specifically HR Service Delivery solutions including Employee Center Employee Journey Management and Case/Knowledge Mgmt.
- Minimum of 2 years of handson experience with ServiceNow HR configuration virtual agent conversation design journey design and configuration surveys and analytics
- Advanced skills in HR process design and mapping deep knowledge of HR processes delivery models and organizational structures
- Proficient in program management methodologies and tools in addition to performing business analyst activities
Education
- BS/BA in Business Management Information Systems Computer Science or similar area. Work experience in lieu of education may be considered.
Core Competencies
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Company Industry
Key Skills
- Design Engineering
- Corporate Communications
- ABB
- Bpcs
- Application Support
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
