Beauty Expert Parkson Pavilion KL

• Build sales to meet goals/KPI targets through inperson and virtual personalized client experiences leveraging private and public platforms
  
• Demonstrate our beauty language through product knowledge and selling skills including impeccable service Skincare Artistry Mixology and customized demonstrations following the our Service Ritual
  
• Conduct personalized consultations (inperson and virtually) using Purposeful Questioning Positivity and Visualization as key differentiators for the brand supported with our tools
  
• Listen to and understand client feedback on products service and promotions providing feedback to Retail Manager Counter Manager and/or Area Commercial Executive (ACE)
  
• Manage client communications sampling and other client services according to our protocols
  
• Handle client returns/concerns professionally leveraging as opportunities to build relationships
  

• Maintain a luxurious inviting shopping environment with all visual merchandising executed to brand standards
  
• Understand and monitor stock levels including assisting with set up for launch promotions or events
  
• Assist in all aspects of events including set up and booking of clients
  

• Develop and manage client relationships using the client registry to offer personalized service and build long term relationships adding clients to the system and updating information on every visit
  
• Use appropriate followup procedures contacting clients via preferred contact method personalizing all communication
  

Requirements

• Minimum 2 years of relevant working experience.
  
• Excellent communication skills in person on the phone and through virtual selling tools
  
• Proven track record of excellent client service and demonstrated virtual services and selling skills
  
• Strong interpersonal skills and ability to work in a team environment
  
• Experience in a cosmetics/luxury environment and skin care preferred
  
• Social Selling Skills. E.g.: Social Posting Virtual Consultation Live Streaming
  

• Adhere to our uniform and grooming uniform guidelines reflecting the inherent luxury of the brand
  
• Behave as a brand ambassador at all times maintaining a pleasant calm and composed disposition
  

Benefits

• Commission: RM500 RM1800
  
• Personal Incentive: RM200 RM400 (nonsenior) ; RM300 RM500 (Senior)
  
• Store Incentive: RM200 RM600 (depending on the Store Size)
  
• Annual Wage Supplement: 1 month of basic salary (upon confirmation)
  
• Free Cosmetics: RM1650/ quarterly
  
• Working Days: 5 days / week
  
• OT claim: Entitled