Application Support Team Leader

Job Description

• Delivering the issues /tasks for the team
• Extensive experience in Reporting, Trend Analysis, Problem and Change Management.
• Investigating in different issues for the database & server log
• Extracting reports
• Assisting with systems integrations.
• Coordinate with technical development and other business users and provide technical assistance for all applications.
• Able to manage e-payment system up and running 24/7.
• Create efficient complex T-SQL queries to create the reports requested by the client
• Trace, verify and fix data issues when needed
• Ability to design and implement stored procedures, functions, and triggers based on the client’s business requirements
• Carry out the end of month database operations

Job Requirements

• Experience 4-5 yrs. in the same position.
• Bachelor’s degree from a reputable university, preferably Computer Science or Engineering.
• Ability to create, manage and run SQL jobs and scheduled tasks.
• Hands-on experience in T-SQL and writing queries (select, updates, joins, insert, etc.)
• Ability to analyze and tune query execution plan and fix performance issues.
• Linux experience (Ubuntu - Centos)
• DB experience (Oracle DB - PostgreSQL)
• Experience with Monitoring tools (ex. NagiosXI -oracle enterprise manager)
• English: Excellent.
• Very good communication skills.
• Problem Solving
• Team Spirit.
• Handling stress.
• Experience managing an Application Support team.
• Experience working with and delivering on strict SLAs.
• Experience in documenting fixes for recurring incidents and requests.