Customer Service Officer
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Job Alert
You will be updated with latest job alerts via emailJobs by Experience
0 - 4 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
Male
Vacancy
1 Vacancy
Job Description
Manage large volumes of incoming and outgoing calls in a timely manner (for ADSL technical support services).
Follow scripts and instructions assigned to calls.
Identifying customer needs, clarifying information, and providing available solutions or alternatives.
Providing marketing offers for the organization’s products and services when given the opportunity.
Building sustainable relationships with customers by obtaining additional data such as (email, or another phone number)
Keep records of all conversations in our contact center database in an understandable manner.
Attending educational training on an ongoing basis to improve the level of service and performance.
Follow up on procedures to achieve the goals of the Customer Service Department.
Employment Type
Full Time
Department / Functional Area
Key Skills
