Etisalat Egypt

Liaise with other departments to obtain and disseminate information and prepare reports to increase staff awareness of actual and potential fraudulent activity and patterns identified during the analysis process. Utilize intelligence and fraud cases identified to prepare diagrams, More...

Second level of support for different products after launch. using change management & Project Management policies to maintain proper operation & change tracking Support proof of concept of new products Provide new technologies and features to enable business & voice More...

Lead the planning and implementation of projects. Facilitate the definition of project scope, goals, and deliverables. Define project tasks and resource requirements. Develop full-scale project plans. Determine and coordinate with the project stakeholders. Manage project budget More...

1-Strategic Planning & Management Implements and enforces the departmental strategic plan , goals and objectives, implements policy priorities and procedures consistent with the Etisalat Misr mission, vision, and key performance measures. Utilizes performance planning techniques More...

Manage multiple priorities, meet deadlines and quickly adapt in an agile manner to changing priorities in a fast paced dynamic environment. Possess strong leadership & interpersonal skills, further to being strategy oriented showing strong organizational capabilities. Adapt c More...

BA/BS Bachelor's Degree Knowledge of business mathematics, including the ability to calculate percentage changes,averages and weighted averages Proficient in Microsoft Excel, with the ability to understand and manipulate spreadsheets and to quickly learn new programs when req More...

University Degree in related technical field (Communication Engineering, Computer Science, ICT, etc). Very good Computer skills, Advanced MS excel is required. Very good in Arabic & English (Reading, Writing & Oral) ... CCNA certificate. JCNE certificate. MCSE certificate. More...

Thorough knowledge of accounting and auditing theories, principles, and practices. Thorough knowledge of generally accepted accounting principles (GAAP) and generally accepted auditing standards (GAAS) . Ability to determine violations, non-compliance, and accounting irregularitie More...

Managing the Day to Day Consumer Digital Engagement & Interactions. Own & manage the E2E Digital Communication tools on My Etisalat application. Set the Communication plan on My Etisalat serving both Telecom & Non Telecom. Explore latest technologies for in App commun More...

Interact with UAE customers to provide information in response to inquiries, and ensure customer satisfaction Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to so More...

To follow up all Warehouse transactions such (Receiving, move orders, returns .sales orders ...etc) on weekly bases and report the status to the Warehouse Supervisor To follow up the daily transaction of Tech WH with services provider. To report the measurement of WH section KPI&# More...

Execute comprehensive customer Base management strategies that align with business objectives, including market research, target market identification, and campaign planning to stand on the best revenue generating tactics and implement accordingly. Attend regular meetings to discus More...

Administer the implementation of database systems through all IT infrastructure and platforms. Ensure efficient maintenance and ensure compliance to all disaster recovery plans. Plan to assure highest level of databases availability and to maintain the data integrity, security and More...

Dealing with customer problems through various communication channels and showing interest in customer satisfaction Maintaining a positive approach in dealing with customers and showing the extent of professionalism in dealing with and solving their problems Responding immediately to More...

Manage large volumes of incoming and outgoing calls in a timely manner. Follow scripts and instructions assigned to calls. Identifying customer needs, clarifying information, and providing available solutions or alternatives. Providing marketing offers for the organization’s pro More...

Maintains excellent knowledge of telecom products and services compared to the competition to meet corporate account needs. Proactively interacts with all internal parties involved to ensure customer requirements are processed and delivered smoothly and efficiently and maintain appr More...

Maintains excellent knowledge of telecom products and services compared to the competition to meet corporate account needs. Proactively interacts with all internal parties involved to ensure customer requirements are processed and delivered smoothly and efficiently and maintain appr More...

Maintains excellent knowledge of telecom products and services compared to the competition to meet corporate account needs. Proactively interacts with all internal parties involved to ensure customer requirements are processed and delivered smoothly and efficiently and maintain appr More...

Maintains excellent knowledge of telecom products and services compared to the competition to meet corporate account needs. Proactively interacts with all internal parties involved to ensure customer requirements are processed and delivered smoothly and efficiently and maintain appr More...

Maintains excellent knowledge of telecom products and services compared to the competition to meet corporate account needs. Proactively interacts with all internal parties involved to ensure customer requirements are processed and delivered smoothly and efficiently and maintain appr More...