Information Technology Specialist Tersane Istanbul

Manages and administers user accounts email accounts and system access permissions in line with company policies and security standards

Provides advanced first and second-level technical support for hardware software printer network and system-related issues

Installs configures monitors and maintains computers printers IP phones servers and other IT infrastructure equipment

Proactively monitors IT systems identifies potential risks and escalates critical issues to the IT Supervisor/Manager when necessary

Supports maintains and troubleshoots hotel applications PMS systems POS systems office software and operational platforms

Acts as a key point of contact for employees regarding day-to-day IT issues and ensures timely resolution of technical problems

Maintains accurate IT inventory asset management records and system documentation

Coordinates IT maintenance activities and follows up with external vendors and service providers when required

Supports and monitors network infrastructure internet connectivity Wi-Fi performance and communication systems across the hotel

Ensures compliance with IT security policies cybersecurity standards data protection procedures and hotel operational requirements

Assists in managing backup systems disaster recovery processes and data security controls to ensure business continuity

Provides technical support during meetings conferences events and operational activities requiring IT assistance

Contributes to continuous improvement initiatives within the IT department and supports operational changes in line with hotel needs

Demonstrates flexibility in taking on expanded responsibilities supporting alternative departments/areas when required and performing additional duties within the scope of professional capability.

Qualifications :

Degree or vocational education in Information Technologies Computer Programming or a related field
Minimum 2 years of experience in a similar IT Specialist role
Good knowledge of computer hardware software networking and hotel systems
Strong problem-solving and communication skills
Team-oriented service-minded and proactive
Good command of English is an asset.

Remote Work :

No

Employment Type :

Full-time