Information Technology Agent Tersane Istanbul
Job Summary
- Creates and manages user accounts email accounts and system access permissions
- Provides first-level technical support for hardware software printer network and system-related issues
- Installs configures and maintains computers printers IP phones and other IT equipment
- Monitors IT systems and reports technical issues to the IT Supervisor/Manager when necessary
- Supports hotel applications PMS systems POS systems and office software
- Assists employees with troubleshooting and resolving day-to-day IT-related problems
- Ensures all IT inventory and asset records are accurate and up to date
- Follows up on IT maintenance requests and coordinates with external vendors when required
- Supports network internet Wi-Fi and communication systems within the hotel
- Ensures compliance with IT security policies data protection procedures and hotel standards
- Assists in maintaining backup systems and ensuring data security procedures are followed
- Provides technical support during meetings events and operational activities when needed
- Adapts to departmental changes in line with the operational needs of the hotel
- Is flexible in expanding job responsibilities as needed including reassignment to alternative departments/areas and performs other reasonable duties within the scope of capability.
Qualifications :
- Degree or vocational education in Information Technologies Computer Programming or a related field
- Previous experience in a similar IT position is preferred
- Basic knowledge of computer hardware software and networking
- Good communication and problem-solving skills
- Team-oriented and customer-focused
- Good command of English is an asset.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more