Customer Account Manager
Greater London - UK
Job Summary
Salary:
237 - 281.93 ph PAYE or 318.03 to 379.33 ph via Umb
Customer Account Manager Role:
- Be the custodian of customer satisfaction for assigned accounts.
- Drive Customer Digital Adoption.
- Leverages all internal and 3rd parties resources to meet both the customers and the clients strategic goals.
- Perform contract amendments and change/addition notifications.
- Acting on customer feedback through the use of Customer Experience dashboards and other related feedback mechanisms.
- Provide insights into the profitability of assigned account.
- Hold a relevant degree or have equivalent working experience.
- Successful experience in a business function (sales business/market development) in the healthcare industry.
- Proven track record of adopting a customer-centric sales approach.
- Evidence of building productive customer relationships.
- Established in negotiating customer contracts.
- Must have a UK driving licence as this role is field-based.
Our client is one of the worlds premier innovative biopharmaceutical companies discovering developing and providing over 160 different medicines vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Location:
This role is field-based covering Greater London and surrounding areas.
Apply:
For more information or to apply for this Customer Account Managerplease contact the Key Accounts Team on or email Please quote reference 187 239.
It is essential that applicants hold entitlement to work in the UK.
Please note:This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
About Company
100 employees
Every business is now operating in an environment that’s susceptible to change. idibu has evolved against this changing backdrop. Whether driven by legislation, technology, customer demand or the economy, businesses now need to be agile and fleet of foot to ensure they can attr ... View more