Escalator Safety Ambassador (RefG)

MTR

Job Location:

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities

To assist passengers in using the escalators and to promote escalator safety
Deliver safety message to passengers and instruct / assist them to use the escalator in a safe manner
Detect and prevent any at-risk behavior and provide recommendations to improve escalator safety
Complete survey and answer queries relating to escalator safety activities
To deliver good customer services including answering passengers enquiries
Assist the station staff in crowd control when incidents occur
Any other duties as directed by your supervisor e.g. promotional activities
Required to wearing uniform

Requirements

Completion of HKCEE/ HKDSE or equivalent with minimum 1 years customer services related experience
Good command of spoken Cantonese English and Putonghua
Proactive and customer-oriented mindset
Candidates with extensive experience but lower qualification will also be considered

Remarks

Hourly rate is $75 and free travel on MTR network will be provided during employment
Required to attend a mandatory 1-day training course on 9 July 2026 (details will be announced in due course)
Employment period from 13 July 2026 to 23 August 2026
Required to work for 3 hours per day (exclusive of meal break) and 5 days per week (including Saturday or Sunday)
Working in various stations in order to suit operational needs

Applications

You are invited to apply online via or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department (Railway Operations) MTR Corporation G.P.O. Box 9916 Hong Kong (attention: Mr. Chung)

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed

ResponsibilitiesTo assist passengers in using the escalators and to promote escalator safetyDeliver safety message to passengers and instruct / assist them to use the escalator in a safe mannerDetect and prevent any at-risk behavior and provide recommendations to improve escalator safetyComplete sur...

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About Company

MTR

A company on the fast track, MTR operates Hong Kong's commuter railway system. The company's network was expanded significantly in 2007 through a combination with the rail operations of Kowloon-Canton Railway. Overall, MTR operates about 210 km of track in Hong Kong, Kowloon, the New ... View more

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