Retail Territory Manager fuel industry
Gqeberha - South Africa
Job Summary
Duties & Responsibilities
Job Position: Retail Territory Manager fuel industry
Ref: 5226
Location: PE/Gqeberha
Salary: Commensurate with qualification and experience company vehicle laptop and cellphone fuel and travel expense card and pension contribution
Qualifications / Requirements:
- 3 years in retail preferably within the fuel sectors
- Experience managing multi-site operations
- Strong people management skills
Key attributes competencies:
- Relationship building
- Good understanding of retail operations and customer service
- Excellent communication and interpersonal skills
- Health safety and environmental awareness
Key Performance Areas:
SHEQ:
- Adherence to the highest health safety security environmental compliance
- Safety audits: emergency response plans first Aiders/Fire Fighters trained staff at site level flammable substance certificate CCTV installed and operational
- Safe delivery process
- Submission and verification of fuel stock reconciliations
- Incident reporting including product quality/contaminations to be done timeously and captured onto the incident management system and closed out
Site visits:
- Regular on-site meeting with retailers and documented on a site call report
- Regular on-site visits to improve the relationship with the retailers and monthly agenda to always include discussions to grow the business (sales) and SHEQ checks
Performance management:
- Re-open temporary closed sites
- Manage non-performing retailers
- Manage legal issues with retailers with support from legal
- Responsible for the P&L performance of your area
- Meet and exceed sales targets
- Manage fuel deliveries and delivery procedures at site level fuel orders and to increase load sizes to retailers
- Manage sales forecast weekly monthly and annually
- Execution of Loyalty program
- Ensure rentals are paid timeously by retailers (leased sites)
Quality control:
- Ensure adherence to operational standards
- Customer service training
- Ensure adherence to brand standards
Maintenance:
- Report and coordinate site maintenance that is the company responsibility to the Maintenance Manager and ensure this is captured onto the maintenance tracker and closed out
- A record of pump and tank layouts for each site
- Asset verification of equipment owned by the company is updated and kept on file
Marketing:
- Responsible for executing any marketing campaigns at site level and ensure retailers comply accordingly
Credit policy compliance:
- Credit risk management with retailers
Contract renewal:
- Renewal of contracts/agreements according to the financial criteria
- Submission of one pager summary of proposed deal structure for business approval
Administration:
- Monthly submission of all paperwork to the admin support
Desired Experience & Qualification
Qualifications / Requirements:
- 3 years in retail preferably within the fuel sectors
- Experience managing multi-site operations
- Strong people management skills
Key attributes competencies:
- Relationship building
- Good understanding of retail operations and customer service
- Excellent communication and interpersonal skills
- Health safety and environmental awareness
Key Performance Areas:
SHEQ:
- Adherence to the highest health safety security environmental compliance
- Safety audits: emergency response plans first Aiders/Fire Fighters trained staff at site level flammable substance certificate CCTV installed and operational
- Safe delivery process
- Submission and verification of fuel stock reconciliations
- Incident reporting including product quality/contaminations to be done timeously and captured onto the incident management system and closed out
Site visits:
- Regular on-site meeting with retailers and documented on a site call report
- Regular on-site visits to improve the relationship with the retailers and monthly agenda to always include discussions to grow the business (sales) and SHEQ checks
Performance management:
- Re-open temporary closed sites
- Manage non-performing retailers
- Manage legal issues with retailers with support from legal
- Responsible for the P&L performance of your area
- Meet and exceed sales targets
- Manage fuel deliveries and delivery procedures at site level fuel orders and to increase load sizes to retailers
- Manage sales forecast weekly monthly and annually
- Execution of Loyalty program
- Ensure rentals are paid timeously by retailers (leased sites)
Quality control:
- Ensure adherence to operational standards
- Customer service training
- Ensure adherence to brand standards
Maintenance:
- Report and coordinate site maintenance that is the company responsibility to the Maintenance Manager and ensure this is captured onto the maintenance tracker and closed out
- A record of pump and tank layouts for each site
- Asset verification of equipment owned by the company is updated and kept on file
Marketing:
- Responsible for executing any marketing campaigns at site level and ensure retailers comply accordingly
Credit policy compliance:
- Credit risk management with retailers
Contract renewal:
- Renewal of contracts/agreements according to the financial criteria
- Submission of one pager summary of proposed deal structure for business approval
Administration:
- Monthly submission of all paperwork to the admin support
Package & Remuneration
Salary: Commensurate with qualification and experience company vehicle laptop and cellphone fuel and travel expense card and pension contribution
Required Experience:
Manager