Streaming Platform Advisor 2000 Signing Bonus

Global Talent View

Job Location:

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Cross Border Talents is recruiting for a Streaming Platform Advisor for the Italian Market to work remotely in Portugal.

Position: Streaming Platform Advisor
Location: Remote
Contract Type: 6 months contract ( opportunity of renewal)
Starting Date: 31 July 2024

Shifts:
-Monday to Sunday (including bank holidays)
-07:00 AM 09:00 PM (8 hours per day in rotational shifts)
- 2 Days Off: rotational days

Compensation and Benefits:
-Welcome Bonus: 2000
-Salary
-Performance Bonus
-Compensation Bonus
-Daily Allowance
-Transportation Allowance
-Healthcare: Free from day 1 (fully covered after 6 months)

Requirements:
Italian (C2) English (B2)
Experience in Customer Support (preferable)
Internet with fiber
High School Diploma (mandatory)
EU citizenship or Portuguese residence card/permit (mandatory)
Availability to work in shifts (mandatory)

Job Responsibilities:
-First point of contact for viewers and a critical brand ambassador.
-The right person for this role is enthusiastic at addressing our clients customers needs aiming to provide an excellent service.
-Assist viewers through phone chat and emails regarding different queries.
-Provide account and application support to viewers namely with regards to software functionality.
-Provide technical support troubleshooting system configurations and network settings.
-Provide accurate and real-time responses to the viewers inquiries.
-Keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken.

Are you excited about this opportunity

Cross Border Talents is recruiting for a Streaming Platform Advisor for the Italian Market to work remotely in Portugal.Position: Streaming Platform AdvisorLocation: RemoteContract Type: 6 months contract ( opportunity of renewal)Starting Date: 31 July 2024Shifts:-Monday to Sunday (including bank ho...