Application Support Consultant – Salesforce Marketing Cloud
Job Summary
Objective:
Manage incidents problems business support development enhancements and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions.
Key Responsibilities:
- Ensure monitoring integrity and availability of systems supporting operations;
- Ensure compliance with ITIL best practices for incident and problem management;
- Implement manage and maintain provisioning configuration and automation processes;
- Analyze application issues;
- Deliver corrective and evolutionary developments;
Technologies:
- PL/SQL
- Salesforce Marketing Cloud (mandatory)
- Salesforce Data 360 (Data Cloud) (mandatory)
Your profile:
- Proven minimum experience of 23 years in 1st and 2nd line application support roles customer-oriented within Salesforce Marketing Cloud;
- Marketing Cloud Email Specialist or Marketing Cloud Consultant certification is preferred;
- Knowledge of Salesforce Data 360 (Data Cloud);
- Certified Data 360 (Data Cloud) Consultant certification is preferred.
Remote Work :
Yes
Employment Type :
Full-time
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more