President Integrator [HT-1022011]

WINANS COFFEE & CHOCOLATE

PRESIDENT / INTEGRATOR

Are you a retail and hospitality leader through and through someone who is all about the customer and understands that everyone is your customer Do you see a problem and immediately start looking for the solution Can you handle a lot at once switch focus quickly and keep the team moving when people need you If you are a strategic hands-on leader who loves small businesses responsible growth and the chance to build something meaningful without losing what makes it special we want to talk to you!

Our ideal President / Integrator is someone who:

• Has the scar tissue to lead through complexity without losing energy perspective or belief in what is possible
• Loves the pace people and real-world problem solving that come with hospitality retail franchising and multi-location operations
• Brings the leadership presence to make people feel seen focused and energized to get the right work across the finish line
• Creates accountability without fear helping people understand what matters what good looks like and where they own the outcome
• Understands that growth is a contact sport and brings the work ethic presence and follow-through to stay all in
• Is excited to learn a beloved business deeply earn credibility and become a trusted leader
• Makes the complex feel simple helping people understand where we are where were going and what matters next
• Gets excited by the entrepreneurial side of the business: building stronger teams supporting franchise owners improving store performance and creating local chocolatiers!

Our ideal President / Integrator understands that this is a people business. You are energized by the chance to strengthen a beloved regional brand create clarity for the team support franchise owners and help Winans grow in a way that protects its quality its legacy and its soul.

RESPONSIBILITIES

As President / Integrator responsibilities include but are not limited to:

• Lead the business day-to-day translating the company vision into clear priorities decisions ownership and execution
• Lead manage and hold accountable the leadership team across store operations franchising marketing finance production and people/culture ensuring the right people are in the right seats as the business grows
• Create clarity around what matters most reducing competing priorities and building a stronger cadence for communication issue-solving and follow-through
• Build a stronger franchise support and relationship-management model ensuring franchisees receive clear communication consistent expectations better onboarding field support launch readiness and well-planned systemwide rollouts
• Strengthen company store performance and support infrastructure with a focus on profitability customer experience staffing training cleanliness merchandising inventory discipline and brand standards
• Break down silos across retail franchise production marketing and finance so the business operates as one connected system
• Build trust and accountability across the organization by setting clear expectations making sound decisions and helping people understand what good looks like
• Own the EOS rhythm including Rocks scorecards L10s issue solving and leadership-team follow-through
• Professionalize systems standards and decision-making without making the business feel corporate rigid or disconnected from its roots
• Drive sustainable growth and profitability by improving visibility discipline and execution across the business

** This is a full-time onsite position in Piqua OH requiring regular on-site presence across Winans locations.**

QUALIFICATIONS

Required

• 3 years of senior operations or business leadership experience with direct responsibility for running a company division region or business unit
• Leadership experience within a franchisor organization including franchise operations new location/franchise launches and systemwide rollouts
• Experience scaling a business entity from approximately $10M to $30M or through similar growth with direct hands-on leadership
• Experience leading developing and holding accountable leaders across multiple levels
• P&L ownership and cost control across multiple locations
• Multi-location leadership experience across 5 brick-and-mortar locations
• Experience in a hospitality retail or customer-facing service environment

Preferred

• Experience supporting franchisees owner-operators dealers or other independent business owners
• Food and beverage operations experience
• Premium retail or elevated customer experience background
• Retail operations experience with inventory seasonality or product launches
• Experience in a product-based business with manufacturing distribution or supply chain complexity

Desired

• Experience helping a franchise or multi-location brand grow from fewer than 20 locations to 40 locations
• Integrator experience including EOS Pinnacle or a similar operating system
• Experience in a founder-led family-owned or legacy brand environment

THE COMPANY Winans Coffee & Chocolate

Winans Carriage House Candies opened 1961 in Piqua Ohio continuing a family confectionery tradition that began in the early 1900s. In the 1990s Winans added small-batch house-roasted coffee and grew from one shop into a multi-location Ohio brand.

Today Winans operates 21 Ohio locations a modern factory and a 6000-square-foot roastery. Through all this growth one thing has stayed the same: Winans is still rooted in craft quality and creating real joy through hand-crafted chocolates and responsibly sourced small-batch roasted coffee.

Core Values:

1. Quality Mindset
2. Win Your Season
3. Passionate For What You Do
4. Do What You Say Youre Going to Do
5. We vs. Me Attitude

WHY WORK WITH US

Winans is a brand people love. Our products stores history and customer loyalty give us a strong foundation to build from and we have a real opportunity to make the business stronger without losing what makes it special.

Youll love working with us if youre excited by:

• Being part of a brand people have a personal connection to
• Working with products that bring joy to customers every day
• Joining a business with deep roots strong loyalty and room to grow
• Helping a good company become more focused consistent and ready for whats next
• Making positive change alongside a team that cares about the business
• Leading intentional measured and quality-focused growth to establish a timeless regional brand

Salary: $190000 - $240000

Benefits: Medical Dental Vision PTO

If youre ready to help a regional chocolate and coffee brand grow the right way - empowering one local chocolatier at a time - apply today!

JOB CODE: Winans Coffee & Chocolate