Automotive Service Advisor
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Job Location:
North Wilkesboro, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Join our team as an Automotive Service Advisor ata prominent dealership located in North Wilkesboro this role you will be the primary point of contact between our customers and the service department ensuring a seamless and positive experience for every visitor.
Responsibilities
- Greet customers promptly and courteously understanding their service needs.
- Provide accurate service estimates and explain necessary repairs clearly to customers.
- Coordinate with technicians to schedule service appointments and follow up on job status.
- Maintain detailed records of customer interactions services performed and parts used.
- Promote additional services and repairs that may be beneficial for vehicle maintenance.
- Ensure customer satisfaction and resolve any service-related issues professionally.
Requirements
- Prior experience in automotive service advising or a related customer service role preferred.
- Strong communication and interpersonal skills.
- Ability to understand mechanical concepts and read automotive repair orders.
- Excellent organizational skills with attention to detail.
- Proficiency with computers and service software systems.
- A commitment to delivering outstanding customer service.
Benefits
- Competitive compensation package.
- Opportunities for career growth within a thriving dealership.
- Supportive and dynamic work environment.
- Employee discounts on services and vehicles.
About the Company
This is a reputable and rapidly growing dealership committed to providing exceptional automotive services and customer satisfaction. Located in North Wilkesboro NC we pride ourselves on fostering a welcoming and professional environment for both our customers and team members.
Required Experience:
Unclear Seniority
About Company
SUMMARYLooking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are ...
