Great company. Great people. Great opportunities.

If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!

As a Specialty Digital Sales Specialist you will drive profitable revenue growth for United Rentals specialty business through the companys digital platform using the CRM tool . Excellent opportunity if you desire a sales and customer service career in the applicable Specialty Region. Ideal candidate will exceed expectations of internal and external customers by providing products and solutions and exceptional service and support through email and other communication channels while driving digital tool adoption.

What youll do:

• Assist customers with applicable Specialty Region rental solutions and service inquiries through: email phone online ordering platform

• Advocate for customers and partner with United Rentals field employees to facilitate reservations quotes and service inquiries

• Track maintain follow up and communicate with customers and log activities using

• Identify and qualify by engaging in conversations with the customer in order to identify their specific need

• Engineer and quote specific solutions that meet customer requirements

• Convert quotes to reservations and coordinate delivery with the field branch locations

• Leverage internal resources for quoting moderate-to-high technical solutions

• Develop and foster internal relationships with field personnel

• Develop a base knowledge on the fundamentals of all products and solution offerings by the applicable Specialty Region

• Learn how to devise solutions for targeted applications using our diverse fleet and often complex solutions to customer needs

• Develop Subject Matter Expertise on all United Rentals technology tools e.g. (Total Control; UR Control; UR1 etc.)

• Provide customer service quotes and reservations for select National and Strategic Accounts

• Create a positive and consistent customer service experience while reducing customers effort

• Accurately capture all customer data accurately to ensure Order Accuracy

• Negotiate rental rates for equipment rentals in accordance with pricing policies and procedures

• Other duties as assigned

Requirements:

• Bachelors degree or equivalent experience

• 1-2 years customer service and/or sales experience

• United Rentals inside sales experience preferred

• Excellent verbal written communication skills and ability to articulate and speak clearly

• Data entry skills-40 wpm

• Proficiency in Microsoft applications

• Ability to apply critical thinking skills

• Acumen for mechanically-inclined concepts

• Flexible reliable and dependable

• Ability to deal with a high volume of tasks stressful and sometimes unfamiliar situations

• Excellent time management and efficiency skills

• Organizational skills with heavy attention to detail

• Deals constructively with conflict and responds professionally

• Strong level of customer service

Why join us

We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits click here

United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.

At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.