Executive Assistant

What you get to do in this role:

ServiceNow is seeking an exceptionally organized proactive and polished Executive Assistant to serve as a strategic partner to support multiple executives in our MarCom this role you are the connective tissue that keeps a high-velocity globally distributed organization running anticipating needs before they arise managing the complex calendar of senior executives with C-suite exposure and ensuring every meeting trip and stakeholder interaction is executed flawlessly.

This is a high-trust high-impact role where discretion executive presence and bias for action are essential. You will operate at the intersection of tactical operations and strategic support and youll bring a genuine curiosity for technology actively leveraging AI tools to work smarter communicate more effectively and stay one step ahead. If you thrive in a fast-paced ever-evolving environment and take pride in being one step ahead this role is for the office 3 days a week.

Responsibilities:

Calendar and Meeting Management:

• Proactively manage scheduling across time zones anticipating conflicts before they arise and making judgment calls with minimal guidance.
• Coordinate a high volume of internal and external meetings including staff meetings event planning sessions vendor briefings customer meetings cross-functional reviews virtual Zoom meetings off-site events and one-on-ones.
• Assist with food orders meeting logistics agenda support and note taking.

Meeting Preparation

• Provide agendas event briefing materials and appropriate documents in a timely manner ahead of meetings
• Apply discipline and rigor around meetings by ensuring agendas and clarifying context and purpose with senior leaders you support as well as participants

Travel and Logistics Management:

• Manage high-frequency complex travel arrangements (flight hotel car) for domestic and international business travel including events customer sites and global company offices
• Coordinate comprehensive logistics including ground transportation visa requirements and detailed itineraries

Financial Administration

• Manage expense reporting duties including submitting expense reports and receipts in a timely manner
• Process vendor invoices and coordinate with finance on event-related budget tracking

Strategic Project and Onboarding Support

• Working closely with the Business Operations leads to ensure smooth processes across your teams and for your executives.
• Support project work as needed to advance team goals and strategic event initiatives
• Provide onboarding support for new hires including space equipment requests onboard meeting scheduling preparing workspace and being admin point of contact for new hire
• Provide onboarding support for new vendors and agencies ensuring they have the right access and documents/enablement required to get them up and running
• Submit and manage all help desk support requests as needed

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 5 years of executive assistant experience supporting VP-level or above with direct C-suite exposure (events marketing or technology experience preferred).
• Proactive one-step-ahead work ethics.  You anticipate needs not just react to them.
• Proven ability to manage multiple complex calendars competing priorities and high-volume requests in a fast-paced ever-changing environment.
• Demonstrated experience drafting executive-level communications briefing documents and presentation materials.
• Proven ability to build trusted relationships with senior executive assistants and act as a credible ambassador for your executive.
• Superior communication skills across all levels internally with leadership and cross-functional teams and externally with vendors venues agencies and customers.
• High level of confidentiality discernment and judgment when handling sensitive business matters and strategic planning.
• Extensive understanding of domestic and international travel planning
• You are a technical wizard with Word Outlook PowerPoint Zoom Concur and Claude.

Preferred Qualifications

• Experience in corporate events conferences or experiential marketing environments
• Background supporting executives in high-growth technology companies
• Experience managing vendor relationships and coordinating complex logistics
• Active user of AI tools with a track record of applying them to improve speed output quality or workflow efficiency

JV20

For positions in this location we offer a base pay of $105900 - $129700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Full-time