Senior Manager, B2B Events & Experiences

This is a corporate/above property/regional job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role.

JOBSUMMARY

The Senior Manager B2B Events Experiences US/CN is responsible for managing the execution of all GSO customer and industry events including but not limited to The Exchange series customer advisory boards internal customer events tradeshows across US and Canada. Responsibilities include all tasks related to event management including identifying and evaluating event sites organizing programs/agendas/activities and managing all event logistics. Incumbent is also responsible for managing the events/programs within a defined budget with a clear understanding of policies and procedures. They work in tandem with stakeholders to develop content and approach for the events.

CANDIDATEPROFILE

Education and Experience

Required

• 4-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major
• 5 years of relevant professional experience in hospitality/event management/meetings event planning or related function.

Preferred

• Proficiency in both written and spoken English.
• Previous experience in event management/meeting planning
• Demonstrated project management

CORE WORK ACTIVITIES

• Plan and manage event logistics for B2B customer events internal meetings and trade events.
• Develop and maintain the annual US/CN B2B events calendar.
• Serve as the US/CN subject matter expert on the global B2B events team.
• Partner with internal stakeholders to align event objectives and execution plans.
• Lead endtoend event logistics including site inspections program design and event flow.
• Coordinate food and beverage entertainment amenities group activities and marketing collateral.
• Manage event registration processes including building and maintaining registration sites.
• Coordinate travel logistics for leaders team members and customers including airfare lodging and transportation.
• Manage distribution of meeting materials and presentations.
• Monitor and control program costs to ensure adherence to approved budgets.
• Partner with the B2B Events & Experiences team to ensure brand standards and brand voice are consistently applied.
• Manage and maintain B2B tradeshow booths including branding vendor coordination and ontime execution.
• Serve as liaison with approved graphic design and external vendors.
• Support continentlevel communications for US/CN sales organizations.
• Ensure compliance with Marriott policies procedures and confidentiality standards.
• Maintain consistent stakeholder and client communication to ensure seamless event execution.
• Plan and lead pre and postevent meetings to ensure alignment and coordination.
• Develop distribute and analyze postevent surveys; summarize insights and present findings to senior leadership.
• Identify opportunities to enhance event effectiveness ROI and customer satisfaction.
• Demonstrate professionalism discretion and superior customer service across all engagements.
• Effectively prioritize work manage competing deadlines and operate independently.
• Collaborate effectively across teams functions and virtual environments; support special projects and other duties as assigned.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.