Family Resource Center Coordinator (TEMP)

Nemours is seeking Family Resource Center Coordinator TEMP (Full-Time)to join our Orlando Florida team.

The Family Resource Center (FRC) Coordinator supports the day-to-day operations of the Nemours Childrens Hospital Family Resource Center in Orlando a hospital-based community center designed to help patients and families access resources that address social needs impacting child health and well-being.

This position is ideal for a recent bachelors degree graduate seeking a meaningful gap-year professional experience prior to applying to a graduate or professional program (e.g. medicine public health social work nursing health administration). The Coordinator will gain hands-on experience working within a pediatric healthcare system at the intersection of clinical care community engagement and social needs.

In addition to managing daily FRC operations the Coordinator will recruit and train volunteers support physician education on screening for social needs coordinate food and essential goods distribution and assist with the development of similar Family Resource Centertype programs across other Nemours Childrens service areas in Florida and beyond.

• Key Responsibilities

Family Resource Center Operations

• Oversee daily operations of the Family Resource Center
• Supervise volunteers as they support families and respond to referrals
• Manage inventory of food and other goods including monitoring stock levels and expiration dates
• Track program utilization and assist with data collection and reporting

Volunteer Recruitment and Training

• Recruit onboard train and schedule volunteers to support FRC services
• Ensure volunteers understand and implement family-centered and culturally responsive care
• Serve as a primary support contact for volunteers during FRC shifts

Physician and Staff Training

• Assist with training physicians and clinical teams to screen patients and families for social needs
• Support integration of social needs screening workflows in clinical environments
• Educate clinical staff about FRC services and referral pathways

Coordination of Food and Goods Distribution

• Coordinate deliveries of food and other essential goods to the FRC
• Organize and distribute supplies to ambulatory and primary care sites as needed
• Collaborate with internal departments and external partners to ensure timely deliveries

Program Development and Expansion Support

• Assist leadership with planning and development of similar Family Resource Center programs across other Nemours Childrens locations
• Support documentation of workflows best practices and lessons learned
• Participate in meetings related to community partnerships population health and social needs initiatives

Requirements

• Bachelors degree (completed within the past 12 years) in public health social sciences human services health administration education or a related field
• Interest in pediatrics healthcare public health social determinants of health or community-based work
• Strong organizational skills and ability to manage multiple responsibilities
• Excellent verbal and written communication skills
• Comfort interacting with patients families volunteers and healthcare professionals
• Prior experience in healthcare community service nonprofit work or volunteer coordination preferred
• Bilingual skills (Spanish or other languages) are a plus

What We Offer

• Competitive base compensation in the top quartile of the market
• Annual incentive compensation that values clinical activity academic accomplishments and quality improvement
• Comprehensive benefits: health life dental vision
• 403B with employer match.
• Not-for-profit status; eligibility for Public Service Loan Forgiveness
• For those living and working in Florida enjoy the benefit of no state income tax. Those based in Delaware benefit from the states moderate tax structure.

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