Director, Operational & AI Efficency
Fort Lauderdale, FL - USA
Department:
Job Summary
ABOUT UA/UNIFORM ADVANTAGE BRANDS
For over 40 years UA Brands has designed fashion-forward apparel for the medical and culinary professionals who make a difference every day. Were proud to support the people behind the work those showing up and making an impact every shift.
Were a purpose-driven team with a strong commitment to community collaboration and service. Here youll find a culture that values connection fresh perspectives and real impact.
From the start were committed to giving you an authentic look at life at UA Brands and how you can grow contribute and make your mark.
ABOUT THE ROLE
Uniform Advantage is transforming how work gets done across retail e-commerce supply chain distribution manufacturing and corporate functions using AI automation and data.
Were hiring a Director of AI Transformation & Operational Excellence to lead this effort end-to-end. This role is ideal for someone who has led digital transformation AI adoption or enterprise automation programs and wants to own both strategy and execution.
You will define how AI and data improve business performance from demand planning and inventory optimization to customer experience finance automation and operational efficiency and then deliver those outcomes across the organization.
This is a hands-on leadership role. You will build the roadmap lead cross-functional teams implement solutions and be accountable for measurable results.
WHAT YOULL DO
AI Strategy Digital Transformation & Program Leadership
- Define and lead the enterprise AI automation and operational excellence roadmap
- Translate business strategy into executable programs across retail supply chain finance and e-commerce
- Establish KPIs OKRs dashboards and success metrics tied to cost savings productivity and revenue growth
- Identify risks dependencies and sequencing across multiple transformation initiatives
AI Data & Automation Delivery
- Lead the full lifecycle of AI and data initiatives: problem definition data modeling deployment adoption ROI
- Build and scale AI solutions such as:
- Demand forecasting & inventory planning
- Supply chain and procurement automation
- Customer analytics & personalization
- Financial process automation (e.g. close reporting)
- Ensure solutions are production-ready secure scalable and aligned with data governance standards
- Manage an internal AI product portfolio including roadmaps releases and adoption tracking
Cross-Functional Leadership (Retail Corporate Supply Chain)
- Lead initiatives across:
- Retail stores & merchandising
- E-commerce & digital marketing
- Distribution warehouse and supply chain operations
- Finance HR and corporate functions
- Translate between business leaders and technical teams (data engineering IT)
- Drive alignment across stakeholders without direct authority
Technology Systems & Vendor Management
- Partner with IT to define data architecture governance and integration standards
- Work with enterprise systems such as:
- ERP (Microsoft Dynamics AX or similar)
- E-commerce platforms (Salesforce Commerce Cloud / SFCC)
- Warehouse Management Systems (WMS e.g. Manhattan Scale)
- POS systems (Retail Pro / PRISM)
- Manage vendors and platforms including AI tools (LLMs) automation tools and data platforms
- Lead vendor selection contracts (SOWs) and performance management
Change Management Training & AI Adoption
- Build and lead enterprise-wide AI training and enablement programs
- Increase adoption of AI tools across business teams (operations merchandising marketing finance)
- Develop internal champions and AI change agents across departments
- Design human AI workflows that improve productivity and employee experience
Executive Communication & Business Impact
- Present program updates risks and ROI to executive leadership
- Translate technical concepts into clear business outcomes
- Build and maintain business cases tied to cost reduction efficiency gains and revenue growth
Required Qualifications
- Bachelors degree in Business Computer Science Data Science Engineering or related field
- 8 years leading digital transformation AI/ML data or enterprise technology programs
- Experience in retail e-commerce supply chain distribution or manufacturing environments
- Proven ability to lead cross-functional programs without direct authority
- Hands-on experience with:
- AI tools (LLMs automation platforms)
- Data platforms/cloud data warehouses
- Business process automation
- Track record delivering measurable outcomes:
- Cost savings
- Operational efficiency
- Revenue growth
- Strong program management skills (risk management resource planning dependencies)
- Excellent communication and executive presentation skills
PREFERRED QUALIFICATIONS
- Masters degree (MBA Data Science Engineering or similar)
- Experience with:
- Demand planning inventory optimization or supply chain analytics
- Retail operations merchandising or omnichannel commerce
- Familiarity with:
- Salesforce Commerce Cloud (SFCC)
- Microsoft Dynamics AX (or similar ERP)
- Warehouse Management Systems (WMS)
- Background in Agile Scrum SAFe or hybrid delivery models
- Experience leading AI adoption training or change management programs
- Consulting or advisory experience in enterprise transformation
WHERE YOULL WORK
HYBRID The Best of Both Worlds
Have the flexibility to work on-site/in the business and remotely during the week. Youll spend a few days a week in our office for collaboration/in-person engagement and have the flexibility to work from home on other days. While on-site join other team members in the spacious Quad for lunch or enjoy our ongoing wellness activities. Employees are expected to be online and available during their teams core business hours. The company computer is provided for business use.
WHY YOULL LOVE WORKING HERE
We offer a comprehensive benefits package designed to support your health finances and work-life balance:
We offer a comprehensive benefits package designed to support your health finances and work-life balance:
- Medical Dental & Vision Coverage
- 401(k) with Company Match
- Paid Time Off & Holiday Pay
- Company-Paid Short & Long-Term Disability Life Insurance
- Employee Assistance Program (EAP)
- Employee Discounts & Referral Bonuses
- Volunteer Time Off
Plus additional perks like pet insurance legal coverage wellness benefits and more.
UA IS AN EQUAL-OPPORTUNITY EMPLOYER
As an employee of any UA Brands division you will be part of an established and dynamic organization. We believe that success starts from within and we are seeking individuals who thrive in an environment that encourages and supports provide equal employment and advancement opportunities to all individuals employment decisions at UA Brands will be based on merit qualifications and abilities. UA Brands does not discriminate in employment opportunities or practices based on race color religion sex national origin age disability or any other characteristic protected by law. UA Brands will provide reasonable accommodations for qualified individuals with known disabilities unless doing so will result in undue hardship.
We area Drug-Free Workplace.
Required Experience:
Director