Malaysia Operations Executive, Liner Desk, ROC APAC

Who are Inchcape

At Inchcape our vision is to have a connected world in which our customers trade successfully and make better decisions in every port everywhere. We use technology and our global network to help our partners connect to a smoother smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3000 committed professionals. Our diverse global customer base includes owners and charterers in the oil cruise container and bulk commodity sectors as well as naval government and intergovernmental have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Job Purpose:

The Operations Executive plays a critical role in ensuring excellence within the Regional Operations Centre (ROC). The position is responsible for maintaining data integrity meeting key performance indicators (KPIs) and achieving local and regional quality objectives. The role primarily involves handling port call communications coordination reporting functions and serving as a single point of contact.
The role requires collaboration with local port agents and various stakeholders including port authorities terminal representatives principals vessel masters and internal and external partners. While this is a desk-based role the responsibilities are time-sensitive and demand meticulous attention to detail and effective communication.

Duties and Responsibilities:

Reporting port call planning activities including:

oSending Pre-arrival notices.
oSending Arrival notices.
oSending progress status regularly
o Sending Departure reports

Managing in house system updates from appointment creation to closing
Input critical operational data accurately into systems post-departure.
Ensure consistency security and accessibility of operational data.
Coordinate with business partners including terminals customers and vessels to obtain and disseminate operational information.
Retrieve data from overseas ports and terminal systems to complete reports.
Handle additional responsibilities as required such as vessel service coordination and shipping documentation for Asia-Pacific operations.

Knowledge

General knowledge of shipping operations port agency business objectives strategies process and information flow

Skills

Strong written and verbal communication skills to effectively relate data to coworkers.
Tendency to pay close attention to small details that could impact results.
Communication skills to engage terminal representatives principal and/or vessels.
Must be professional in conduct and practice and reliable as each report are time critical.
Creative responsive and adaptive in a dynamic environment

Experience

One to three years experience in Shipping Operations.

#LI-Onsite

Required Experience:

Manager