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SpecialistSenior Specialist, Payroll (APAC)

Delivery Hero


Job Location:

Kuala Lumpur - Malaysia

Monthly Salary: Not provided by the employer
Posted: 12 June 2026 (30+ days ago)
Application Deadline: 9 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Payroll Operations & Execution

  • Support and/or independently manage end-to-end payroll processing activities across assigned APAC markets.

  • Collect validate and process payroll inputs including allowances deductions bonuses commissions overtime leave adjustments and other payroll-related transactions.

  • Review payroll data for completeness accuracy and compliance with payroll calendars and cut-off timelines.

  • Validate gross-to-net calculations payroll outputs and statutory deductions prior to payroll finalization.

  • Manage off-cycle payroll activities including final payments salary adjustments incentives and correction runs.

  • Perform payroll reconciliations and investigate discrepancies ensuring timely resolution and escalation where required.

  • Ensure payroll activities are completed in accordance with established payroll controls SOPs and service level expectations.

 

Payroll Compliance & Governance

  • Ensure compliance with statutory tax social security pension and labor-related payroll requirements across supported APAC markets.

  • Prepare review and maintain payroll documentation including tax forms contribution reports year-end reporting employment termination documentation and other statutory submissions.

  • Maintain accurate payroll records in accordance with audit compliance and data privacy requirements.

  • Support internal and external payroll audits by ensuring documentation reconciliations and control evidence are complete and audit-ready.

  • Identify payroll risks control gaps and compliance concerns escalating and recommending mitigation actions where appropriate.

 

Stakeholder Management & Employee Support

  • Serve as a key point of contact for payroll-related employee inquiries and stakeholder requests.

  • Provide accurate and timely guidance on payroll calculations statutory deductions tax reporting and payroll policies.

  • Collaborate with People & Culture Finance Accounting Treasury and external payroll providers to resolve payroll-related issues.

  • Manage escalations professionally and ensure a positive employee experience through effective issue resolution.

  • Build strong working relationships with regional stakeholders to support payroll delivery and governance objectives.

 

Payroll Reporting & Reconciliation

  • Prepare and review payroll reports variance analyses reconciliation reports and management reporting as required.

  • Perform month-end payroll reconciliations and support Finance during payroll accounting activities.

  • Analyze payroll trends recurring issues and operational risks to improve payroll accuracy and efficiency.

  • Support reporting requirements for audits compliance reviews and business stakeholders.

 

Process Improvement & Systems Support

  • Contribute to payroll process standardization automation and continuous improvement initiatives across APAC.

  • Support payroll transformation projects system implementations and payroll vendor transitions.

  • Participate in User Acceptance Testing (UAT) regression testing and payroll validation activities for system enhancements and regulatory changes.

  • Monitor payroll system integrations interfaces and data flows proactively identifying and mitigating risks.

  • Recommend improvements to controls workflows and reporting processes to enhance operational effectiveness.

 

Knowledge Sharing & Team Collaboration

  • Share payroll knowledge best practices and process updates with team members and stakeholders.

  • Support onboarding and training of new payroll team members where required.

  • Contribute to regional payroll governance forums operational reviews and process documentation maintenance.

  • Act as a payroll SME for assigned markets and support regional payroll initiatives as required.


Qualifications :

Required

  • Bachelors Degree in Human Resources Finance Accounting Business Administration or a related field.

  • Experience in payroll operations within a shared services regional or multinational environment.

  • Working knowledge of payroll regulations statutory requirements and payroll controls.

  • Experience supporting one or more APAC payroll markets such as Singapore Malaysia Philippines Thailand or Hong Kong.

  • Strong analytical and reconciliation skills with high attention to detail.

  • Proficiency in Microsoft Excel and payroll reporting tools.

  • Strong stakeholder management communication and problem-solving skills.

 

Preferred

  • Experience with regional payroll platforms and HRIS systems (e.g. Ramco Workday SAP or equivalent).

  • Exposure to payroll transformation system implementation or payroll migration projects.

  • Experience supporting payroll audits and compliance reviews.

  • Multi-country payroll experience within APAC.


Additional Information :

About the Opportunity

The APAC Payroll Specialist / Senior Specialist is responsible for supporting and delivering accurate timely and compliant payroll operations across multiple APAC markets including Singapore Malaysia Philippines Thailand Hong Kong and other assigned countries within the region.

This role may be based in Malaysia Philippines or Hong Kong and operates within a regional shared services environment supporting a diverse APAC workforce.

This role plays a critical part in ensuring payroll accuracy statutory compliance payroll governance and a positive employee experience. The incumbent partners closely with Payroll Managers People & Culture teams Finance external payroll vendors and business stakeholders to execute payroll operations maintain strong controls resolve payroll issues and support continuous improvement initiatives.

Depending on experience and level the role may independently own end-to-end payroll cycles for assigned markets act as a subject matter expert (SME) support regional payroll projects and contribute to payroll transformation and governance initiatives across APAC.


Remote Work :

No


Employment Type :

Full-time


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As the worldÂ’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of EuropeÂ’s largest tech platforms, we enable ambitious talent to del ... View more

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