Manager HR Technologies and Analytics

Job Summary

About the Company:

DKSHs purpose is to enrich peoples lives. For 160 years we have been marketing selling and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods Healthcare Performance Materials and Technology we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland DKSH is publicly listed and operates in 36 markets across Asia Pacific Europe and North America. We employ over 28000 specialists and produced net sales of CHF 11.1 billion in 2024.

About the Role:

The Manager Group HRIS (SuccessFactors) and Analytics is a handson senior individual contributor responsible for endtoend ownership of HR technology product design employee experience (EX) and people analytics with a strong focus on SAP SuccessFactors and enterprise HR reporting for assigned HR COE(s) / Modules. This role acts as the product and experience owner for HR digital and people analytics solutions. Key responsibilities include designing solutions defining configuration approaches validating vendor proposals governing releases and delivering insights. Technical configuration of data platform and integrations will be responsible and performed by Digital and IT and certified vendors. This role partners closely with Group HR COEs Group HRBPs Cluster / Local HR Digital and IT and system vendors to enable HR digital transformation improve decisionmaking and ensure consistent scalable HR experiences across markets.

General Responsibilities

A. HR Technology Product & Experience Ownership
Act as product owner for assigned SuccessFactors modules (eg. EC PMGM etc) from HR People Analytics and EX perspective.
Design end-to-end HR processes and journeys with a strong focus on usability clarity and adoption.
Translate HR COE policies and requirements into configurable system designs user stories and acceptance criteria.
Co-own the global design standards while enabling controlled localization for regulatory compliance.
Drive continuous improvement using user feedback adoption metrics and analytics.

B. Configuration Design & Vendor Governance
Design and document configuration approaches for assigned SuccessFactors modules (e.g. EC PMGM etc) without performing production configuration.
Review challenge and validate vendor configuration proposals against:
o Global standards
o Best practices
o Employee experience principles
o Scalability and audit requirements
Develop UAT scenarios test data requirements cut-over plans and go-live acceptance criteria.
Approve business readiness and provide final go-live signoff for HR technology changes for assigned modules.

C. HR Analytics & Reporting
Design and deliver enterprise HR dashboards and insights that complement SuccessFactors Report Center.
Define data definitions and enable HR KPIs / metrics implementation across the employee lifecycle.
Develop and maintain analytics solutions using:
o Power BI (dashboards DAX measures RLS)
o Excel (advanced analysis validation and ad-hoc insights)
o Azure SQL (analytics-ready data models via Digital and IT partnership) will be an added advantage
Partner with HR COEs and HRBPs to transform data into actionable insights and narratives for leaders.
Ensure data quality consistency and trust through validation and reconciliation routines.

D. Release Risk & Change Governance
Govern bi-annual SuccessFactors releases annual HR cycles and major enhancements.
Define risk-based UAT scope defect triage and regression strategies.
Manage change and adoption for assigned modules via
o Release communications
o User guide / learning materials
o Insight interpretation support
Ensure compliance with Segregation of Duties (SoD) data access control principles and audit expectations.

E. Coaching & Capability Building
Act as a coach and subject-matter expert to other team members.
Promote product thinking data literacy and EX principles within HR GHRAT and GHRIT.
Contribute to the evolution of AI-ready and automation-friendly HR solutions over time.

Functional Skills and Knowledge

• Strong understanding of global HR processes across assigned SuccessFactors modules (eg. Core HR / EC PMGM Compensation etc)
• At least 8 years of experience in HRIS HR Digital or HR Analytics roles.
• Experience as product owner for cloud-native ERP-scale HR platforms such as SuccessFactors Workday Oracle HCM etc.
• Handson during annual HR cycles (performance salary review talent calibration) and developing people analytics.
• Proven track record working with Digital and IT teams and System Integrators/Vendors.
• Demonstrated effectiveness operating in lean global or GBSstyle teams.
• Deep knowledge of SuccessFactors functional design patterns including:
  o Effective dating and event frameworks
  o Eligibility logic and workflow routing
  o Role-Based Permissions (RBP) principles
• Experience designing HR solutions for multi-country multi-business environments.
• Proven ability to partner with HR COEs as policy owners and process owners.
• Strong grasp of employee and manager experience design including journey mapping clarity of language and timing.

Education

• Bachelors degree in Computer Science Information Technology Data/Analytics Human Resources or related fields.
• Professional certifications in SuccessFactors Power BI or related technologies are an advantage but not mandatory.

Apply Now:

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We welcome applicants from all backgrounds and assess based onskills experience and potential. If you need any adjustments during the recruitment process please let us know.

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