HR & Payroll Consultant

About Luxury Business Solutions (LBS)

Luxury Business Solutions (LBS) is a boutique talent consultancy specializing in Talent Search Talent Development Leadership Coaching Customer Experience Payroll Solutions and Business Transformation.

We partner with organizations across retail hospitality lifestyle and corporate sectors to provide practical and people-centric solutions that support business growth.

As our client portfolio continues to expand we are seeking a dedicated HR & Payroll Consultant to support our growing payroll outsourcing and HR consultancy services.

Position Summary

The HR & Payroll Consultant serves as a trusted partner to our clients by ensuring accurate payroll administration HR compliance and professional HR advisory support.

This role combines operational excellence with consultative capability requiring someone who is detail-oriented client-focused and knowledgeable in employment practices and HR administration.

You will work closely with business owners HR teams and management stakeholders to provide seamless payroll solutions and practical HR guidance.

Key Responsibilities

Payroll Management

• Manage end-to-end payroll processing for multiple client accounts
  
• Ensure timely and accurate salary computation
  
• Process statutory contributions including EPF SOCSO EIS PCB and other regulatory requirements
  
• Prepare payroll reports and reconciliation documents
  
• Handle payroll queries from clients and employees
  
• Maintain payroll records with strict confidentiality and accuracy
  

HR Advisory & Consultancy

• Advise clients on HR policies procedures and best practices
  
• Support clients on employee relations matters and HR administration
  
• Provide guidance on employment legislation and compliance requirements
  
• Assist in drafting and reviewing:
  

• Employment contracts
  
• Employee handbooks
  
• HR policies and procedures
  
• Confirmation promotion warning and disciplinary letters
  

• Support clients in handling performance management and employee documentation
  

Client Relationship Management

• Serve as the primary contact for assigned payroll and HR clients
  
• Conduct regular touchpoints with clients to understand their needs
  
• Ensure high service standards and client satisfaction
  
• Build long-term relationships through responsiveness and professionalism
  

Compliance & Governance

• Stay updated on employment law statutory requirements and HR regulations
  
• Ensure client practices comply with relevant labour legislation
  
• Support audits and documentation reviews when required
  
• Identify risks and recommend appropriate HR solutions
  

Business Support

• Assist in developing payroll and HR service offerings
  
• Contribute to process improvements and operational efficiency
  
• Support business development efforts by identifying additional client needs
  
• Collaborate with the Talent Search and Talent Development teams on integrated client solutions
  
  

• 35 years of experience in Payroll HR Operations HR Generalist or HR Consultancy roles
  
• Experience managing payroll for multiple entities or clients is preferred
  
• Strong understanding of Malaysian Employment Act and statutory requirements
  
• Experience with payroll systems and HRIS platforms
  
• Strong attention to detail and accuracy
  
• High level of integrity and confidentiality
  
• Excellent communication and client management skills
  
• Strong problem-solving and advisory capability
  
• Organized and able to manage multiple client accounts
  
• Proactive resourceful and service-oriented