Clerical Support Associate, Surgical Prescreening

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North Americas first fully digital hospital we remain unwavering in our belief that we can change the hospital where we work the community where we live and the world of healthcare beyond our borders. Serving a community of 850000 residents in North West Toronto Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients to eliminate inefficiencies and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queens University and committed to becoming a community academic hospital. Clinical Excellence Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health were not hoping for a renaissance we are making it happen. As part of our dynamic team you can lead the way as we continue our journey towards high reliability care!

Join our professional team of Clerical Support Associates as we work together to deliver compassionate care that is responsive to the healthcare needs of our community. We have an exciting opportunity for a Clerical Support Associateto join ourSurgical PreScreening Clinic

Employment Status: Temporary Part Time
Duration: October 2026 - subject to change as per Article 3 Management Right
Hours of Work: Variable hours (7:00-15:00 7:30-15:30 8:00-16:00 and/or 8:30-16:30) - subject to change as per Article 3 Management Rights.
Location: Humber River Health Wilson Site
Labour Group: Teamsters Clerical
Reporting Relationship: Manager Pre-Screening Pre-op & Surgical Daycare
Hourly Rate: $29.966 - $31.016

Position Responsibilities:

• Provides excellent reception/customer service patient processing and maintenance of patient records. This includes registration of patients to the out-patient services as well as booking/editing of patient appointments.
• Maintains/supports all clerical and communication functions in the out-patient services.
• Logging maintaining and collection of statistics.
• Other related duties as required

Qualifications:

• Must be a high school graduate or equivalent.
• Completed secretarial and medical terminology courses preferred.
• Knowledge of medical terminology is required.
• Minimum of one-year full time recent clerical experience required preferably in an out-patient health care setting.
• Computer skills required keyboarding 40 wpm required.
• Meditech computer experience is preferred.
• Community-wide scheduling experience is preferred.
• Must have excellent communication skills both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required including an ability to prioritize a varied and busy workload and work with tight deadlines frequent interruptions and emergency situations.
• Ability to work independently with minimum supervision as well as in a team environment.
• Excellent attendance and discipline free record required.

• An understanding of equity diversity and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Why choose Humber River Health

At Humber River Health our staff physicians and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Torontos Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion professionalism and respect.

Humber River Health is committed to creating an inclusive equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity diversity and inclusion in everything we do and to address systemic barriers we foster a culture where everyone feels respected valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups including Indigenous peoples racialized communities persons living with disabilities women 2SLGBTQ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe innovative and compassionate care.

As an equal opportunity employer Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity or expression age marital status family status disability or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.