Production Support Onsite (CRM Knowledge) with Capital Market Toronto, ON Fulltime opportunity

Role: Production Support Onsite (CRM Knowledge) with Capital Market

Location: Toronto ON

Type: Fulltime Opportunity

Must Have

• • Must be extremely hands on detail oriented assertive and proactive with both day-to-day tasks and short and long-term deliveries
  • Proven ability to collaborate well with others be strategically focused and realize continuous improvements
  • Prior in-depth experience in supporting large-scale enterprise-wide global trading and risk platforms
  • Consistently seeking to automate; Strong scripting skills (i.e. Python PERL etc.)
  • Solid working understanding of LINUX WINDOWS and SQL (including database concepts)
  • Good organization skills ability to effectively context switch and thrive in a fast pace environment
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and self-starter attitude
  • Bachelors of Science degree or equivalent
  • Confidence and capability to quickly learn a new portfolio of applications become an SME and train demanding users
  • Proven experience with the principles of ITIL Incident Management Problem Management and Change Management
  • Experience with MS SQL / Sybase or other equivalent relational database. Ability to write on the fly DB statements
  • Disciplined approach to document all processes issues and user stories in Confluence and Jira
  • Strong analytical/critical thinking with the implied ability to continuously multitask and manage priorities

Nice to Have

• • Experience with BMC Control M preferred Autosys Tidal or other batch scheduling platforms acceptable
  • Proven history building proactive application monitoring across all environments via ITRS Geneos AppDynamics Dynatrace)
  • Experience with CI/CD pipeline automation (Github Nexus RLM Ansible Elastic Logstash Kibana Jenkins and more)
  • Hands on exposure to: MemSQL Ignite Java Spring AWS S3 MongoDB Datalake Docker Kubernetes and more
  • In depth understanding of Capital Markets which includes all aspects of sales lifecycle.