Sr. Collections Specialist Vertoz
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Job Location:
Salary:
Experience Required:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
What we want:
We are looking for a Collections professional to drive end-to-end payment recovery and manage customer follow-ups across US and India markets. The role requires strong negotiation communication and a target-driven approach to collections.
Who we are:
Vertoz (NSEI: VERTOZ) an AI-powered MadTech and CloudTech Platform offering Digital Advertising Marketing and Monetization (MadTech) & Digital Identity and Cloud Infrastructure (CloudTech) caters to Businesses Digital Marketers Advertising Agencies Digital Publishers Cloud Providers and Technology companies. For more details please visit our website here..
What you will do:
Manage end-to-end collections for USA and India customer portfolio.
Conduct regular follow-up with customers for overdue invoices through email and calls.
Ensure timely recovery of outstanding receivables as per agreed credit terms.
Track aging buckets and prioritize high-value / critical overdue accounts.
Coordinate with internal Sales / Account Management / Finance teams for payment support.
Resolve billing disputes short payments deductions and invoice mismatches.
Share Statements of Account (SOA) invoice copies ledger confirmations and supporting documents with customers.
Maintain collection notes customer commitments and follow-up tracker.
Monitor DSO (Days Sales Outstanding) and recommend reduction strategies.
Prepare weekly and monthly collection MIS reports.
Escalate long overdue accounts to management with recovery action plan.
Support legal / suspension / hold process for chronic overdue customers where required.
Ensure proper documentation and audit trail of collection communication.
Drive automation initiatives in reminders aging reports dashboards and follow-up workflows
Requirements
3 to 8 years in Collections / Accounts Receivable / OTC process
Advertising / Media / B2B collections environment
Experience working with international customers and multiple time zones
Knowledge of excel.
Strong knowledge of Collections process.
Experience in handling USA and India customer portfolios.
Hands-on experience in Oracle NetSuite preferred.
Excellent verbal and written communication skills.
Strong negotiation and follow-up capability.
Advanced Excel skills (Pivot VLOOKUP/XLOOKUP MIS reporting).
Experience with automation tools such as Power BI / Power Automate preferred.
Ability to work in time-sensitive and target-driven environment.
Benefits
No dress codes
Flexible working hours
5 days working
24 Annual Leaves
International Presence
Celebrations
Team outings
Required Skills:
3 to 8 years in Collections / Accounts Receivable / OTC process Advertising / Media / B2B collections environment Experience working with international customers and multiple time zones Knowledge of excel. Strong knowledge of Collections process. Experience in handling USA and India customer portfolios. Hands-on experience in Oracle NetSuite preferred. Excellent verbal and written communication skills. Strong negotiation and follow-up capability. Advanced Excel skills (Pivot VLOOKUP/XLOOKUP MIS reporting). Experience with automation tools such as Power BI / Power Automate preferred. Ability to work in time-sensitive and target-driven environment.
Required Education:
Graduate
