Customer Support Representative

Работи и пътувай Глобален обслужващ център Немски поддръжка

(Work and travel Global Service Center German support)

Location in Bulgarian: Глобален Обслужващ Център (Global Service Center)

About the Role: An exciting Customer Support role is open at one of our primary Global Service Centers. This on-site position offers stable day shifts and is perfect for a professional seeking a new challenge abroad. Your native-level German expertise (paired with English) will be essential in supporting our customer base. We value your commitment to excellence and offer a competitive Welcome Bonus to help facilitate your transition.

Key Requirements:

• Language: Native/Fluent German and professional working proficiency in English.
• Work Model: On-Site (In-Office).
• Schedule: Full-time working shifts scheduled Monday-Sunday (08:00 AM - 20:00 PM).
• Skills: Exceptional verbal and written communication strong problem-solving skills and a customer-first attitude.

Benefits and Perks (English): We support your career growth and smooth transition with a competitive package:

• Welcome Bonus: A special one-time bonus provided upon starting the role to ease initial settling expenses.
• Relocation Support: Comprehensive assistance including flight reimbursement and temporary accommodation to help you settle into your new location quickly.
• Professional Growth: Access to paid training and clear internal development paths designed for global career advancement.
• Performance Bonuses: Attractive incentive schemes and periodic bonuses based on performance.
• Wellness and Health: Full access to private health insurance (medical dental vision) coverage from day one.
• Team Environment: Join a dynamic supportive and multicultural team in a modern office space.

Изисквания и График:

• Език: Свободно владеене на Немски и Английски.
• Работен Модел: На място (В офиса).
• График: Пълен работен ден смени Понеделник-Неделя (8:00-20:00).
• Предимства и Придобивки (Български):
  • Начален Бонус: Специален еднократен бонус за улесняване на първоначалното устройване.
  • Подкрепа за Релокация: Пакет включващ възстановяване на разходи за полет и временно настаняване.
  • Професионално Развитие: Достъп до платени обучения и ясни вътрешни пътища за кариерен напредък.
  • Здраве и Благополучие: Пълен достъп до частно здравно осигуряване (медицинско зъболекарско очно) от първия ден.