Danish Speaking Junior Customer Support Representative
Job Location:
Monthly Salary:
Posted on:
3 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
- Provide customer support in Danish via chat email and other communication channels.
- Assist customers with inquiries account-related questions and general support requests.
- Deliver a professional friendly and customer-focused experience.
- Follow established procedures policies and service standards.
- Accurately document customer interactions and resolutions.
- Escalate complex issues to the appropriate departments when necessary.
- Collaborate closely with team members supervisors and other internal departments.
- Represent the company professionally in all customer interactions.
Requirements
- Fluent Danish (C1-C2 level).
- Good English communication skills (B1 level or higher).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Positive attitude and customer-focused mindset.
- Ability to work rotational shifts including evenings weekends and public holidays.
What We Offer
Competitive salary (salary indicated in BGN)
Rental allowance & relocation support to help you settle in Sofia
Flight reimbursement upon arrival or with first salary
Real estate assistance to help find accommodation
Opportunity to work in a fast-growing international environment
Paid training & career development opportunities
