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Customer Service Specialist
Job Location:
Monthly Salary:
Posted:
12 June 2026 (30+ days ago)
Posted:
Application Deadline:
9 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Customer Service Specialist (Dutch-speaking)
Location: Sofia Bulgaria (On-site Hybrid after 2 months)
Schedule: Monday to Friday 09:30 18:00
Contract: Full-time
About the Role
Join a stable customer service project supporting the Dutch market working with inquiries related to healthcare and social support systems in the Netherlands. This role offers a structured weekday schedule and the opportunity to move into a hybrid setup after onboarding.
What Youll Do
- Provide phone support to Dutch-speaking customers
- Handle inquiries related to social support and long-term care regulations (CAK)
- Assist with topics such as payments administration and account changes
- Ensure accurate documentation of all interactions
- Deliver high-quality and compliant customer service
What Were Looking For
- Near-native Dutch (no Flemish accent)
- B2 level English
- Strong communication and problem-solving skills
- Comfortable handling phone-based support
- Customer-oriented and detail-focused
Whats in It for You
- Salary: 2045 gross/month
- Performance Bonus: 100/month
- Welcome Bonus: 800
- Stable MondayFriday schedule
Training
- 12 weeks training (depending on group progress)
Important Notes
- Initial on-site period required
- Hybrid option available after probation/performance review
Interested
Apply now and start your career in an international environment!
