IT Administrative Officer

The IT Administrative Officer provides essential administrative and coordination support to the IT Department ensuring smooth day-to-day operations. The role focuses on managing Corporate User Group (CUG) lines handling basic IT-related administrative tasks and supporting internal communication and documentation within the team. This position is suited for someone organized detail-oriented and comfortable working at the intersection of IT and administrative functions.

Key Responsibilities:

1. CUG & Telecom Management

• Manage and maintain all Corporate User Group (CUG) lines across the organization
• Coordinate new line requests activations upgrades and deactivations
• Monitor CUG usage and liaise with service providers on issues renewals and billing
• Maintain an up-to-date database of all assigned lines and users
• Support cost control and proper allocation of telecom resources

2. IT Administrative Support

• Provide general administrative support to the IT team
• Maintain records of IT assets requests and documentation
• Assist in preparing reports memos and internal communications
• Track departmental expenses and support invoice processing
• Schedule meetings take minutes and follow up on action points

3. Coordination & Documentation

• Act as a liaison between IT and other departments for administrative requests
• Ensure proper documentation and filing of IT policies procedures and records
• Support onboarding and offboarding processes from an IT administrative perspective
• Assist in vendor coordination for routine administrative matters

4. Inventory & Asset Tracking

• Maintain logs of IT equipment and accessories
• Support asset allocation and retrieval processes
• Assist with periodic inventory checks and reconciliation.

Qualifications :

• Bachelors degree or equivalent in any relevant field
• 23 years experience in an administrative or support role (IT exposure is an advantage)
• Basic understanding of telecom/CUG management is a plus
• Proficiency in Microsoft Office tools (Excel Word Outlook)
• Strong organizational and record-keeping skills

Additional Information :

        Only qualified candidates will be contacted

Remote Work :

No

Employment Type :

Full-time