Commercial Lines Senior Associate Account Manager Middle & Large
Woodbridge Township, NJ - USA
Job Summary
Job Description
Job Title: Commercial Lines Senior Associate Account Manager - Middle & Large
Job Summary
Seeking a highly motivated detail-oriented and experiencedCommercial Lines Senior Associate Account Manager. This role is pivotal in supporting clients by managing accounts facilitating strong business relationships and ensuring customer satisfaction. The ideal candidate will bring exceptional organizational skills insurance expertise and a customer-first mindset.
Responsibilities
- Manage and service a portfolio of middle and large commercial lines accounts providing day-to-day account management and proactive client engagement.
- Act as the primary point of contact for clients addressing inquiries providing policy updates and resolving issues in a timely and effective manner.
- Collaborate with Account Executives underwriters and other team members to ensure seamless delivery of quality service to clients continuously improving processes to exceed client expectations.
- Conduct policy reviews to ensure competitiveness compliance and alignment with client needs; identify and propose coverage enhancements or modifications when applicable.
- Negotiate renewals on behalf of clients ensuring the most competitive pricing and terms while aligning with their risk management objectives.
- Maintain client records documentation and communication logs ensuring accuracy and compliance with regulatory and company standards.
- Assist in new business development by identifying growth opportunities within the portfolio preparing proposals and participating in client presentations.
- Keep up-to-date with industry trends insurance products and regulatory changes to provide expert guidance and insights to clients.
- Support mentoring and development of junior team members fostering knowledge sharing and professional growth within the team.
Qualifications/Requirements
Education & Experience:
- High school diploma or equivalent required; bachelors degree in Business Finance or related field is preferred.
- Minimum of 3-5 years of experience in commercial lines insurance with a focus on account management for mid-to-large-sized clients.
Skills & Competencies:
- Proven track record of client servicing and demonstrated ability to build and maintain relationships.
- Exceptional organizational and time-management skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Strong attention to detail and accuracy in managing client records and documentation.
- Effective communication and interpersonal skills with an emphasis on teamwork and problem-solving.
- Proficient in insurance management systems and Microsoft Office Suite (Word Excel Outlook).
Licensing/Certifications:
- Valid Property and Casualty Insurance License is required.
- Professional designations such as CIC CPCU or CRM are a plus.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
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