Business Development Representative- Expansion
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Who are we
Whatfix is an AI platform advancing the userization of enterprise applications empowering companies to maximize the ROI of their digital investments. Technology needs adoption. Its no different for AI. As AI reshapes roles workflows and human-machine interactions it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization: the belief that technology must adapt to the user not the other way around.
At the heart of userization philosophy is ScreenSense our proprietary AI engine which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals Whatfix delivers real-time guidance nudges knowledge and automation directly in the flow of work.
This intelligence powers our entire product suite.
Digital Adoption helps users get productive faster.
Product Analytics uncovers friction and closes adoption gaps.
Mirror allows employees to train in safe simulated environments.
These are embedded with Whatfix AI Agents which supercharge creation insights and user guidance.
Our upcoming AI-first products are already creating a buzz in the market.
Seek is an AI-native assistant that not only knows your business context but can also act across applications to get work done on your behalf.
Whatfix Mirror 2.0 is the worlds only System plus Role simulation with a complete assessment to lead the Gen AI simulation category.
Together these products reflect Whatfixs commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified intelligent way to find answers across systems apps and knowledge silos and helps anyone looking to deliver fast and contextual answers.
Whatfix is bridging the gap between rapid technological change and human enablementensuring AI is not only embedded but also usable trusted and outcome-driven for every employee.
At Whatfix were not just making software easierwere making AI work for people.
The company has seven offices across the US India UK Germany Singapore and Australia and a presence across 40 countries.
Customers: 700 enterprise customers including 80 Fortune 500 companies such as Shell Schneider Electric and UPS Supply Chain Solutions.
Investors: A total of $270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments Eight Roads Ventures (A division of Fidelity Investments) Dragoneer Peak XV Partners and Stellaris Venture Partners.
Whatfixs leadership is consistently recognized across top industry analysts and business rankings:
Won the 2025 AI Breakthrough Award for the Overall AI-based Analytics Solution of the Year
Only DAP to be recognized as a Leader across various DAP reports for the past 5 years by leading analyst firms like Gartner Forrester IDC and Everest Group.
With over 45% YoY sustainable annual recurring revenue (ARR) growth Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards..
We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a super-high CSAT of 99.8%
Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category.
RemoteTech Breakthrough Awards winner for Software Asset Management Solution of the Year
Be one of the key Leaders in this awesome journey of building a billion-dollar company!
Are you ready for the next phase of your growth
You will work closely with Account Managers (AMs) to unlock expansion opportunities across Digital Adoption Mirror (AI roleplay) and other Whatfix products contributing directly to revenue growth and pipeline acceleration.
What will you get to do
- Own a set of named customer accounts and drive expansion pipeline within them
- Partner closely with Account Managers (AMs) to identify whitespace opportunities across business units geographies and use cases
- Build and execute account-specific outreach strategies (email LinkedIn calls) based on account context and product fit
- Identify and engage net-new stakeholders within existing customers (L&D HR Ops IT etc.)
- Drive conversations around new product lines (e.g. Mirror AI roleplay analytics AI agents)
- Conduct discovery-led conversations to uncover expansion use cases and qualify opportunities
- Strong account research and stakeholder mapping skills
- Ability to understand customer lifecycle and expansion triggers
- Experience working with Account Managers / Sales teams in a pod structure
- Comfortable selling new product lines within existing accounts
- Strong discovery and consultative selling skills.
Perks & Benefits (India)
Best-in-class medical insurance coverage
Free lunch & dinner buffet
Doorstep cab drop facility
Education sponsorship
Internal job transfer & global mobility programs
Scope to represent Whatfix at global events
We also provide uncapped incentives bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Note:
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust Do it as you own it;
We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race religion color national origin ethnicity gender sexual orientation age marital status veteran status or disability status
At Whatfix we deeply value collaboration innovation and human connection. We believe that being together in the office five days a week fosters open communication strengthens our sense of community and accelerates innovationultimately helping us achieve our goals more effectively. At the same time we recognize the importance of flexibility in balancing personal and professional priorities. To support this we offer the option to work from home up to two days per month.
In any situation that requires additional flexibility were open to considering exceptions on a case-by-case basis to ensure youre supported in managing both work and life seamlessly.
Required Experience:
IC
