Service Sales Account Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company Overview
Group/Division
Job Description/Preferred Qualifications
Job Description
- Practice KLA core value behavior; customer focused and competitive mindset (ownership pro-activeness take one step in advance) and be a role model to other employees.
- Be the owner of the service business in the assigned area. Lead and drive the business results to meet or exceed the target with outstanding KPIs
- Collaborate with other teams in the company such as service manager account manager and regional administration while driving business through professional execution of GSS management strategies in assigned
- Understand the requirements and processes of the company in business work closely with other functional teams in KLA such as Finance Internal Audit and Trading Compliance to comply
- Build strong relationships with customers manage business situations understand the customers needs be creative to resolve customer issues
- Act as an expert in customers business so that bring the thought leadership to customer that allow customer to grow further by recommending proper product portfolios / solutions
- Generate service opportunities by assisting customer in acquiring a vision for unknown gains
- Identify and manage service business opportunities based on analysis of customers needs and technical knowledge of product capabilities and limitations and coordinated internally
- Understand competitor strengths and weaknesses
- Create the value proposition to customer based on review and analysis of benefit cost and value company can deliver
- Have a shared responsibility with Service Managers and Account Managers for the customers business with KLA both Sales & Service and work with the different stakeholders within the company in order to ensure customer satisfaction.
- Participate in sales & marketing activities trade show; read related publications in order to obtain information about market condition and business trend and industry development keep management updated
Minimum Qualifications
- Familiarity with the PCB industry and strong connection with PCB China customers (preferred) or Semiconductor Solar and LED capital equipment background
- Capital equipment business experience of more than 5 years.
- Proven track record of successful experience selling equipment while achieving and/or exceeding sales targets with value over US$ 500000
- University graduate on Electronics/Mechanical/Computer Science or equivalent.
- Excellent account management skill
- Service sales experience in PCB industry - an advantage.
- Foreign company experience an advantage
- Sales team management experience (preferred) leadership proven capabilities
- High level of verbal and written communication skills in both English and local language.
- Strong negotiation skill
- Result driving and proactive.
- Excellent communication and presentation skill
- Up to 70% travel readiness
- A team player
Minimum Qualifications
Doctorate (Academic) Degree and related work experience of 3 years; Masters Level Degree and related work experience of 6 years; Bachelors Level Degree and related work experience of 8 yearsWe offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
Manager
Key Skills
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more
