National Sales Training Coordinator
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Job Location:
Indianapolis, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
National Sales Training Coordinator
Renewal by Andersen - Indianapolis IN
Renewal by Andersen windows is the custom division of Andersen windows. Founded in 1903 Andersen Windows has been the worlds largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
The National Sales Training Coordinator will play a critical role in ensuring consistency accountability and excellence in Renewal by Andersens new hire training programs. This individual will serve as the operational backbone of the training departmentmanaging logistics reporting and communication to create a world-class onboarding and continuous development experience for Design Consultants (DCs).
The Training Coordinator ensures each training session is properly staffed maintains consistent delivery standards and tracks performance data to improve training effectiveness and market-level success rates. This role requires a detail-oriented professional with strong organizational communication and data analysis skills who thrives in a fast-paced people-focused environment.
Key Responsibilities:
Training Operations & Authority:
- Ensure all training sessions (local and Zoom) are appropriately staffed with qualified facilitators.
- Adjust facilitator assignments and escalate training attendance or performance issues to managers when necessary.
- Approve and manage small-scale training supply and material budgets to keep programs running smoothly.
Data Reporting & Accountability:
- Create daily and weekly reports on training performance new hire progress and session data.
- Track key metrics (NCCR retention appointment performance etc.) to identify trends and opportunities for improvement.
- Compile and analyze survey feedback from new hires and managers presenting actionable insights to leadership.
- Ensure milestones (Scores KPIs Phase Transitions Back-to-Basics entry) are documented and reported consistently.
- Monitor time-to-first-sale and time-to-quota.
Tools & Technology:
- Use CRM data to track and report on training progress and KPIs.
- Build reports dashboards and analysis using Excel/Google Sheets (formulas pivots conditional formatting).
- Manage training sessions using platforms like Zoom Rilla Replay AI and other learning tools.
- Support the ongoing use of the Learning Management System (LMS) and ensure training resources are accessible and updated.
Support & Resources:
- Manage communication between the national training team local managers and facilitators.
- Coordinate ordering and distribution of local training supplies ensuring all new hires are equipped with proper tools for training and field work.
- Act as a resource for local managers providing tools guidance and support when needed.
- Ensure Design Consultants across markets have the same baseline experience regardless of trainer.
- Gather and share success stories from new hires to reinforce culture.
Content & Development:
- Assist with content creation for training manuals workshops and learning resources.
- Support the development of continuous training initiatives including workshops back-to-basics refreshers and specialty sessions.
- Flagging deviations or gaps in how sessions are being taught.
Qualifications:
- Strong communication skills with the ability to engage both managers and new hires.
- High level of organization detail orientation and follow-through.
- Proficiency in CRM reporting and data interpretation.
- Advanced Excel/Google Sheets skills (pivots formulas dashboards).
- Experience managing training sessions on Zoom or other virtual platforms.
- Ability to balance empathy (with new hires) and accountability (with managers).
- Comfortable taking ownership and making decisions when faced with logistical or training challenges.
- Must be in good standing with the organization (i.e. no disciplinary action in the last 6 months).
Compensation and Benefits:
- Competitive hourly rate of $34.85 quarterly bonus potential
- Full insurance package including medical dental vision and life insurance.
- 401(K) with company match percentage.
- Student loan repayment program and student tuition reimbursement program.
- Employee perks discount program.
- PTO paid holidays and floating holidays!
Schedule:
- Onsite at our location in Indianapolis IN
- Monday-Friday; standard business hours
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities duties and qualifications required of employees assigned to this job.
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Required Experience:
IC
Key Skills
About Company
Renewal by Andersen is proud to offer expert window and door replacement services to homeowners. Visit our site to learn about career opportunities!
