Customer Support Administrator
Mexico City - Mexico
Job Summary
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.
We are looking for a Customer Support Administrator who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.
Are you:
- A proactive person with excellent customer service skills
- A problem-solving person with teamwork skills
A Day in the Life:
- Facilitate the maintenance of a title through the life of the vehicle: processing buy lease backs ownership transfers title corrections state to state transfers (retitling) corporate name changes and title follow up.
- Follow Title Management Processing procedures including title management projects where multiple units for one client require processing and collaboration of employee and project team will be necessary to accomplish goals.
Requirements:
- Bachelors degree in an administrative area or related
- 2-3 years professional experience in office environment
- MS Office (Excel ability to add data to cells use SUM function sort data and Word ability to create documents)
- Excellent written and oral communication skills with experience communicating with external stakeholders
- Strong problem-solving abilities
- Ability to manage time prioritize multiple tasks and focus on detail
- Strong work ethic and proactive collaboration skills
- Comfortable working in a fast-paced organization able to shift to different priorities
Whats in it for You
At Element we recognize our teams efforts with a competitive compensation package and benefits that go beyond legal requirements:
Competitive base salary
Annual bonus
Savings fund and savings account
Retirement plan with company contribution
Grocery and restaurant vouchers
Support for sports activities
Additionally we offer non-monetary benefits that enhance your quality of life serve the needs of you and your family and foster a culture of wellness: medical and life insurance flexible schedules a hybrid work model and free parking.
We are a culture of innovation empowerment decision-making and accountability.
Candidates must be willing to comply with a pre-employment background check.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call.
Required Experience:
Unclear Seniority