Manager, North America Procurement

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

This role is responsible for executing IT and Software sourcing and contracting initiatives end-to-end - from intake and strategy through negotiations award and contract execution - while partnering with Technology stakeholders Legal Risk and Finance to deliver strong commercial outcomes and manage addition this role contributes to continuous improvement across the Technology sourcing portfolio by providing benchmarking analytics and executive-ready materials that improve decision quality cycle time and consistency.

Primary Responsibilities

Lead IT/Software sourcing and contracting

Collaborate and lead cross-functional teams to execute low-to-medium value/complexity sourcing projects and contracting efforts for IT and Software (including SaaS and technology services as applicable).
Plan and execute renewals/amendments including tracking key expirations and developing renewal workplans with stakeholders.
Develop PxQ baselines and contract analysis determine sourcing strategy (competitive vs. single source) lead negotiations and drive supplier selection recommendations.
Influence and shape business requirements needed to evaluate suppliers and enable timely unified decisions.

Commercial execution & contract negotiation

Read understand and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents.
Ensure initiatives are logged and progressed through Ivalua intake-to-contract workflow; coordinate required SMEs (e.g. VGM/VISM/Legal) to support risk and contracting steps.
Maintain clean deal documentation and workflow progression through procurement systems and CLM processes (including contract review/redlining practices in Sirion where applicable).

Stakeholder management

Manage relationships with key business partners and project owners to maintain momentum surface blockers early and ensure alignment on tradeoffs and approvals.

Governance for software/technology procurement

Support required governance inputs for technology purchases (e.g. architectural reviews/ARB thresholds and required pre-requisites where applicable) to ensure the deal can proceed through internal approvals and onboarding.

Benchmarking analytics and business cases

Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions (e.g. rate/price benchmarking deal structure options value levers).
Provide business intelligence and insights to improve data-driven sourcing decisions and portfolio prioritization.

Metrics dashboards and executive communications

Define and track key performance metrics (pipeline cycle time sourcing outcomes) and develop dashboards or reporting views to support tower priorities.
Create executive-ready presentations that synthesize deal status risks tradeoffs and opportunities for improvement.

Contribute to AI-enabled procurement improvements that directly support sourcing execution - e.g. AI-assisted contract review/redlining faster RFx drafting improved spend/market intelligence and workflow efficiency - by helping shape requirements pilots and adoption.

Required Qualifications

6 years of progressive experience in IT/software sourcing procurement vendor management and/or consulting with direct responsibility for negotiations and contracting.
Demonstrated ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority.
Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).
Strong written/verbal communication skills and ability to produce executive-ready materials.
Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes).
Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset.

Preferred Qualifications

Prior strategy/management consulting experience (or equivalent internal consulting/PMO experience).
Experience supporting AI-related procurement work (e.g. AI tooling evaluations AI contract addenda workflows AI-assisted sourcing enablement).
Postsecondary degree in Business Supply Chain Finance IT or a related field or equivalent experience.

When you join our team:

Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Toronto Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92900.00 CAD - $142900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.

Required Experience:

Manager