Senior Associate, Key Account Management (Mid Market)

Get to Know the Team

Grab B2B is the B2B SaaS team within Grab that helps to simplify business transportation corporate food and package deliveries and related services for companies across Southeast Asia. We engage with top companies and top brands and its imperative that we promote successful key account management in our organisation. We are looking for a Key Account Manager in our Grab B2B team to grow an expanding portfolio of top Indonesian corporate clients.

Get to Know the Role

You will Acquire and Manage Top Mid Market Accounts portfolios (part of conglomerate group) using client industry and data insights to upsell and cross-sell platform products aiming to achieve revenue goals and exceed client expectations. Sales skills are necessary as you will need to generate prospects and maintain pipeline while tracking performance against sales targets. Additionally you will also collaborate with partners across departments to develop solutions that meet consumer needs and achieve performance goals. You will report to the SMB & Mid Market Manager. You will be based in the Jakarta office.

The Critical Tasks You Will Perform

• Acquire and manage Top Mid Market Accounts portfolios (part of conglomerate group)
• Oversee Top Mid Market Accounts portfolios (part of conglomerate group) using insights to foster relationship within the broader clients organization to increase upselling and cross-sell opportunities
• Build and maintain a deals pipeline while tracking performance against sales targets to achieve revenue goals.
• Identify and address client needs pain points and challenges with appropriate solutions.
• Develop an understanding of Grabs B2B products services and business solutions to position them to clients.

Data Analysis

• Use data to generate insights build account plans and perform analysis using Salesforce CRM.
• Design and implement growth strategies tailored to specific accounts.
• Set revenue targets and develop business plans to achieve them.
• Support new programs and launches to strengthen Grab B2Bs position as a market leader.

Qualifications :

What Essential Skills You Will Need

• Bachelors degree in Business Management or a related field.
• Minimum 4 years of experience in B2B sales within Software/IT/SaaS/ Professional Service or a corporate environment in a direct client-facing role.
• Proficient in English and Bahasa Indonesia
• Clear articulation in conveying ideas and recommendations both verbally and through written documents and presentations.
• Track record in generating sales driving customer success and managing accounts to achieve and exceed sales targets.
• Experience working in a VUCA (Volatile Uncertain Complex Ambiguous) startup environment.
• Stay up to date with industry trends and about Grab B2B platform products processes and stakeholders.
• Proficiency in Salesforce CRM data analysis and productivity suites and Google Workspace.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time