Guest Services Jobs in Indonesia

We are seeking a Guest Service Agent Mandarin/Arabic Speaker to join our team in Jakarta this role you will be the first point of contact for our guests delivering exceptional service and support in a fast-paced hospitality environment. Your multilingual abilities and customer-focused approach wil...

DescriptionJOB SUMMARYLoyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members journey: from pre-arrival and arrival experience all the...

DescriptionJOB SUMMARYProvides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing le...

Key ResponsibilitiesSupervise daily Guest Experience operations to ensure exceptional service delivery.Lead coach and support the Guest Experience team in providing personalized guest services.Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.Handle gu...

Key ResponsibilitiesSupervise daily Guest Experience operations to ensure exceptional service delivery.Lead coach and support the Guest Experience team in providing personalized guest services.Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.Handle gu...

DescriptionJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by...

DescriptionJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by...

DescriptionJOB SUMMARYProvides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing le...

DescriptionJOB SUMMARYProvides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing le...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionHOTEL DESCRIPTIONCourtyard Nusa Lembongan Bali Resort is a 6216 SM site located on Tamarind beach in Nusa Lembongan Island with direct access to a small beach area in front with white sand. The resort consists of 140 rooms/suites/villas which all will feature sea views. The resort comes w...

DescriptionJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all gues...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High sc...

DescriptionJOB SUMMARYAssists the propertys Banquets/Catering Department in the propertys reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the...

DescriptionJOB SUMMARYDrives revenue to achieve Hotels topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts sourcing new accounts identifying new targets and re-soliciting past business leads. Focuses...

ST. MARYS AQUATIC CENTERJOB DESCRIPTIONGuest ServicesStatus: SeasonalPosition Summary: To provide a safe clean and enjoyable environment for all guests and staff. Guest Service staff act as the front line in providing customer service to our patrons. To be competent to perform the duties related to...

DescriptionJOB SUMMARYAdministering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and c...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

DescriptionJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all gues...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...