Reception SupervisorEA
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Job Summary
At Franklin Templeton were advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management wealth management and fintech offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise thats both broad and unique. From our welcoming inclusive and flexible culture to our global and diverse business we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
About the department
The EMEA Business Strategy department enables senior leadership and regional teams to operate effectively across Europe the Middle East and Africa. The team works closely with reception facilities and executive assistants to ensure professional office operations high-
quality visitor experiences and smooth coordination for leadership activity. Joining the team offers exposure to senior stakeholders responsibility for visible operations and the opportunity to influence how the London office represents the business.
How you will add value
Oversee daily reception operations and ensure a professional front-of-house experience.
Manage reception coverage and adjust shifts to maintain full staffing.
Maintain high presentation standards across reception and meeting areas.
Lead support and monitor performance of the reception team.
Act as the main contact between reception facilities and support teams.
Coordinate senior visits internal events and external meetings.
Manage meeting room bookings and resolve scheduling issues.
Oversee leave sickness cover and workload allocation.
Ensure conference rooms are prepared and maintained to a high standard.
Support executive assistants with VIP visits and group meetings.
Provide executive assistant support to the Head of the Swiss office
What Will Help You Be Successful in This Role
Experience & Qualifications
Experience in a corporate reception role
Strong organisational and coordination capability.
Clear confident written and verbal communication skills.
Proven ability to manage multiple priorities effectively.
Proactive approach to problem solving and decision making.
High attention to detail and accuracy.
Confident user of Microsoft 365 tools.
Experience supporting or leading small teams
Comfortable engaging with all levels of staff and visitors
Able to maintain confidentiality and accuracy
Strong proofreading and multitasking skills
Technical skills
Proficient in Microsoft Office (Word Excel Windows)
Soft Skills
Detail-oriented and proactive
Hands-on mindset
Organised helpful and diplomatic
Polite and service-focused approach
Work Schedule & Location
This is a full-time office-based role in our London office. Core hours are between 8:00 am and 6:00 pm with the team rotating weekly to cover earlier or later shifts (e.g. 8:00 am4:00 pm 9:00 am5:00 pm 10:00 am6:00 pm)
#LI-EUR
Experience our welcoming culture and reach your professional and personal potential!
Building teams with diverse skills backgrounds and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people but also drives innovation and enables us to deliver better client outcomes. So no matter your interests lifestyle or background theres a place for you at Franklin Templeton. We will provide you with tools resources and learning opportunities to help you excel in your career and personal life.
We want our employees to be at their best. By joining us you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy saving for lifes adventures taking care of your family members or making a positive impact in your community we aim to have you covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees and we evaluate qualified applicants without regard to ancestry age color disability genetic information gender gender identity or gender expression marital status medical condition military or veteran status national origin race religion sex sexual orientation and any other basis protected by federal state or local law ordinance or regulation.
As part of our commitment to fostering a diverse and inclusive work environment we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally returners individuals who have taken a break from work are also encouraged to explore our job opportunities.
As a registered UK Disability Confident Committed Employer we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions please send an email to . In your email please include the accommodation or adjustment you are requesting the job title and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.
Required Experience:
Manager
Key Skills
About Company
Franklin Templeton Investments is a global investment manager. At the core of our business are multiple world-class investment management groups – Franklin, Templeton and Mutual Series – each operating independently and offering their distinct perspectives to financial advisors and th ... View more
