Executive Assistant Office of the President & CEO

Volunteers of America(VOA) is a faith-based nationwide nonprofit organization dedicated to helping those in need rebuild their lives and reach their full potential. The VOA network includes more than 16000 full-time professionals empowering 1.5 million people annually through our 29 affiliates in 46 states. We provide hundreds of service programs including those for seniors and people with disabilities those experiencing homelessness and those recovering from addiction. VOA is one of the nations most comprehensive human services charities offering programs for communities individuals and families.

VOA is currently seeking an Executive Assistant in support of the Office of the President & CEO within VOAs National Office. The person in this role will be the the chief integrator and strategic scheduler for the President/CEOs calendarwith full responsibility for aligning time attention and presence to the organizations mission strategic priorities and external influence. The selected candidate will ensure the President/CEOs agenda over a 12-month horizon is coherent forward-looking and resilient to unfolding events all while stewarding the President/CEOs energy and focus for what truly matters; shaping expectations around communication limits administrative burdens and strengthens high-trust relationships that enable effective leadership across VOA and its affiliates.

This position will be based in VOAs National Office in Alexandria Virginia

Primary Responsibilities:

CEO Calendar Ownership & Strategic Time Stewardship

• Designs and manages the President/CEOs calendar as an instrument of strategic leadership. Ensures time allocation reflects organizational imperatives emerging priorities and balanced engagement with internal affiliate and external stakeholders
• Anticipates competing demands and integrates the President/CEOs multiple spheres of influencemission leadership partnerships and policyinto a coherent use of time
• Establishes clear norms for communication discerning which matters warrant immediate President/CEO attention versus those that can be handled or delegated. Guides the organization in understanding what constitutes urgent or important
• Prepares and briefs the President/CEO for all engagements ensuring context purpose and desired outcomes are defined and met
• Monitors and refines the cadence of President/CEO meetings retreats and public appearances to advance annual priorities and long-term goals

Prioritization Planning and Decision Support

• Leads the rolling 12-month President/CEO agenda-setting process ensuring that time focus and organizational energy align with VOAs strategic direction and faith-driven mission
• Continuously evaluates and recalibrates priorities as circumstances evolve balancing proactive leadership with responsiveness to current challenges
• Conducts research gathers critical intelligence and performs analysis to support timely well-informed President/CEO decisions
• Anticipates potential problems or opportunities coordinating with senior leaders to ensure the President/CEO operates multiple steps ahead

Relationship and Boundary Management

• Serves as a strategic bridge between the President/CEO senior leadership board and affiliates maintaining clarity on what requires President/CEO attention versus what can be managed operationally
• Strengthens mutual trust between the President/CEO and direct reports to improve collaboration speed of agreement and the quality of leadership decisions
• Reduces President/CEO involvement in routine administration such as travel expenses and meeting logistics allowing focus on strategic influence and organizational positioning
• Builds and sustains social capital inside and outside VOA helping the President/CEO leverage relationships that support sustainability innovation and thought leadership

Strategic and Operational Alignment

• Ensures calendar decisions reinforce a unified VOA strategyintegrating national and affiliate perspectives while minimizing fragmentation
• Supports efforts to elevate leadership quality across VOA by empowering connection trust and accountability
• Emphasis and immersed in legislative policy and corporate partnership initiatives across federal and state levels. Tracking policy developments preparing briefing materials and facilitating engagement with elected officials corporate stakeholders and advocacy partners
• Supports fundraising efforts by organizing donor outreach drafting correspondence and assisting with event planning to strengthen relationships and advance organizational priorities in alignment with government and corporate objectives

Required Knowledge Skills and Abilities:

• Proven success managing and optimizing complex executive calendars at the CEO or Presidential level
• Exceptional discernment and judgment in prioritizing time communications and decision pathways
• Strong strategic and analytical thinking skills with the ability to connect details to organizational goals
• Outstanding written and verbal communication skills; ability to convey nuance across audiences
• Skilled at building trust and diplomatic relationships with senior leaders boards and external partners
• High emotional intelligence discretion and integrity
• Bias for action with the ability to anticipate frame and resolve issues efficiently
• Deep experience in at least one of the following domains: fundraising development public relations policy or government affairs
• Proficiency with Microsoft Office Suite and adaptive to new and emerging technologies
• Flexibility in schedule and willingness to travel occasionally

Qualifications:

Physical Capabilities:

• Lifting: Requires lifting materials up to 10 lbs.
• Ability to stand or sit at a computer for prolonged periods

Working Conditions:

• The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• This position will take place primarily in an office setting

Education And Experience:

• Bachelors degree in Business Administration or equivalent
• Minimum of 10 years experience in executive operations strategic planning communications or organizational leadership

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Employment with VOA is contingent upon successful completion of a background check which may include but is not limited to contacting your professional references verification of previous employment education and credentials a criminal background check and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents in lieu of stated minimums require the prior approval of the Senior Vice President of Human Resources.

Required Experience:

Senior IC