Financial Ops Analyst

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

The Role

Financial Operations team aims to deliver operation excellence of client transaction lifecycle and manage liquidity to support company business growth across the globe. As a Financial Ops Analyst you will have extensive interaction with the Greater China business stakeholders and closely partner other Ops teams in Greater China and internationally.

Responsibilities

1. Monitor end-to-end client transaction lifecycle globally handle enquiries detect exceptions from data reports and dashboard in a timely manner assist to communicate with teams and other departments to handle issues.

监控全球客户交易全流程通过系统报表和数据看板及时发现异常交易协助团队与其他部门沟通处理差错失败和异常情况

1. Monitor clearing and settlement of client funds and global money pools; drive data oriented approaches to support upgrade liquidity management system and fund risk management and treasury efficiency and utilization.

监测管理客户交易资金的清结算以及全球资金池通过数据手段协助升级完善流动性管理系统资金风险管理以及资金管理的效率和利用率

1. Maintain team knowledge base and refine the standard operating procedures; support to explore operation optimization and process automation tooling.

维护团队知识库完善标准操作流程协助运营优化和流程自动化工具

1. Assist to build up data oriented team performance metrics quality assurance framework and tooling to monitor detect and remediate operational risk areas and control defects to minimize errors

协助建立以数据为导向的运营绩效指标体系完善质量控制机制和应用工具以识别和缓释运营风险

1. Assist to set up compliant accurate and timely reporting data capabilities based on external regulatory and 3rd party requirements

协助建立合规准确及时的数据报表能力以满足监管和第三方需求

Qualifications

1. Bachelor degree or above more than two years experience in data or operation teams. Payment industry banking foreign exchange and other related background experience is preferred;

本科以上学历两年以上数据或运营团队工作经验有支付行业银行外汇等相关领域背景者优先

1. Ability to rapidly understand new products goal/results oriented and stress resistant;

能够快速理解新产品以目标/结果为导向抗压能力强

1. Strong communication skills and customer service consciousness are required;

要求有较强的沟通能力和客户服务意识

1. Attention to details is a must;

工作细致认真严谨

1. Good reading and writing skills in both English and Chinese able to adapt to a working environment in both languages;

良好的中英文读写能力能够适应两种语言的工作环境

1. Experience with MS Office; technical skillset of SQL is required; Python and visualization tools of Tableau Looker is a plus;

能够熟练使用MS Office套件掌握SQL语言熟练使用Python和TableauLooker等可视化工具为加分项

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

IC