Principal Data Operations Analyst

As a Principal Data Operations Analyst you will leverage your deep expertise to support assigned departments or countries by driving process optimization and system enhancements. Your primary goal will be to ensure operational efficiency effectiveness and flexibility while adhering to SOPs. Youll collaborate across functions and regions offering expert solutions to complex issues and ensuring continuous process improvement.

Main responsibilities:

• Responsible to design establish implement and prepare documentation for the projects or respective production processes/procedures/country specifics ensuring expected quality and delivery timings are met. 
• Implement solutions that translate into standardization and process efficiency while balancing local BAU needs 
• Act as a single point of contact regarding tools and processes enhancements including communication and follow up with countries. 
• Provide expertise in the respective platform/process area 
• Responsible to set up and get all training delivered to the team members on time with the respective quality 
• Drive a continuous process to enrich training base and make it more effective. 
• Asses the team members and work to fulfil the knowledge gaps. Ensure that teams operate with level of knowledge required. 
• Propose improvement of processes through automation innovation and convergence. 
• Support transformation and optimization of production processes and ensure SOP compliance. 
• Support and organize the execution of new client solutions 
• Answering technical questions and issues resolution 
• Support a root cause culture to ensure that a true resolution is achieved for all performance incidents identified. 
• Building and support documentation for best practices and country knowledge 
• Develop skills by attending workshops and training sessions 

Being part of SME community share knowledge around Operational key topics working closely with Enablement. 

• Drive Specific Topic within SME initiatives being a Champion 
• Organise Training Sessions 
• Attend & Actively Participate in Training Sessions 
• First Point of Contact for inquiries 
• Provide constructive input to Process Owners / Coordinators and Managers / Team Leads to optimize / improve Operations effectiveness 
• Being a team member create a culture of engagement inclusion and innovation 

Qualifications :

• Workexperience in NielsenIQ operations 
• Bachelors degree or equivalent experience 
• Excellent end-to-end operational understanding within assigned stream 
• Good knowledge about specific FMCG categories fully independent in resolving queries 
• Well-developed analytical skills and very good attention to details 
• Good communication skills including English language (verbal and written) 
• Client communication skills 
• Very good understanding of the local market 
• Proactivity attitude in recommending suitable solutions 
• Ownership for assigned tasks driving progress and working out solutions. Able to drive initiatives forward and deliver business results in a client focused manner 
• Ability to work effectively in a team to achieve goals together 
• Familiar Excel SQL vlook-up chart spreadsheets and table

Additional Information :

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time