Bilingual IT Desktop Technician (Dallas, TX) Austin Industries
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Austin Industries is one of the nations largest most diversified U.S.-based construction companies. With more than 7000 employee-owners Austin Industries provides nearly every type of civil commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road Austin Commercial and Austin Industrial.
Austin Industrieshas an outstanding opportunity for a Bilingual IT Desktop Technicianat our corporate headquarters inDallas Texas. The IT Desktop Technician will provide general and escalated support to all Employee-Owners at all headquarters offices and jobsites of all Austin operating companies. Theyll focus on coordination installation and implementation of all IT hardware and software including but not limited to laptops desktops tablets iPads docking stations monitors audio/video equipment phones and wireless role reports 100% onsite and must be bilingual in Spanish.
Responsibilities:
- Provide on-site and remote maintenance troubleshooting for computer hardware peripherals software virus network connection and mobile device configuration
- Recognize diagnose and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues
- Responds to telephone calls emails and ticket requests for technical support
- Software and hardware installations updates and troubleshooting
- Audio/video conference setup and support
- Printer/scanner setup and support
- Document track and monitor the problems to ensure a timely resolution
- Assist Asset department with imaging of new and upgraded equipment
- Track document recurring problems and recommend corrective actions to the appropriate IT team
- Other duties as assigned
Qualifications:
- An associate degree in computer technology information systems or related field preferred but not required
- 2 years of experience in computer technology support or related area
- Azure Fundamentals Certificate preferred
- Knowledge of commonly-used concepts practices and procedures within field
- Excellent communication (written and verbal) analytical customer services and interpersonal skills
- Ability to work in a fast-paced deadline driven environment
Requirements:
- Bilingual in Spanish required
- Be available to work at Austin Bridge & Road headquarters in Coppell Texas as needed per rotating schedule
- Be available to travel to jobsites at least once every quarter
- Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation
We offer excellent benefits including medical dental life and disability insurance and a matching 401K plan.We are proud to be a 100% Employee-Owned Company (ESOP)!To learn more about our employee-ownership structure please go to Industries is an Equal Opportunity Employer.
Seethe Know Your Rights poster available inEnglishandSpanish.
About Austin Industries
Austin Industries and its operating companies engage in almost every type of civil commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity Employee-ownership Exemplary Service and Excellence in Safety.
To learn more about our history culture and operations visit us at.
No Third-Party Inquiries Please
This Company does not accept and will not considerunsolicitedresumes or any otherunsolicitedcandidate information submitted to the Company or any of its employee-owners by staffing agencies search firms or third-party recruiters in response to a posted Company will not pay any placement fee(s) without awritten agreementto do so (i.e. payment must be required pursuant to the terms of awritten agreement).
Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.
Accessibility Note
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns please contact thePeople Services Teamat.
Required Experience:
IC
Key Skills
- IT Experience
- Network Administration
- Active Directory
- LAN
- Computer Networking
- Computer Skills
- Windows
- Remote Access Software
- Help Desk
- IT Support
- Operating Systems
- Troubleshooting
About Company
In 1918, Charles R. Moore purchased the contracting part of the company when the Austin brothers wanted to focus primarily on bridge fabrication. The company became known as Austin Bridge Company and Associated Companies until 1974 when the parent company, Austin Industries, was form ... View more
