Conversational Agent Ai Platform Engineer Support (Hybrid)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
CONVERSATIONAL AGENT AIPLATFORM ENGINEER/ SUPPORT (HYBRID LISBON)
Portuguese company hires for hybrid position
Location: LisbonPortugal
Only candidates already basedin Portugal will be considered
Work Model: Hybrid
Language Requirements:English (Professional)
Seniority: Senior (5years)
Sector: Banking
Instructions: Please send yourCV in English and make sure to include all skills and experience that match therequirements of the opportunity. This will significantly increase your chancesof success
About the Role
We are looking for a talented Conversational AI PlatformEngineer to join an innovative Data & AI team working oncutting-edge Conversational AI solutions in a cloud-nativeenvironment.
You will contribute to the development and support of a ConversationalAI Platform (CAP) enabling scalable AI-driven customer interactionsthrough advanced technologies such as RAG (Retrieval-Augmented Generation)APIs and data pipelines.
This is a unique opportunity to work in a global agileand highly collaborative environment shaping the future of AI-powereddigital services.
Key Responsibilities
- Develop support and enhance Conversational AI use cases on the CAP platform
- Collaborate with Tech Leads Product Owners and Business Analysts in an Agile setup
- Design and manage APIs data pipelines (Airflow) and data preparation (Elasticsearch)
- Support onboarding of new AI use cases across multiple countries
- Create playbooks and frameworks to scale deployments
- Monitor troubleshoot and improve existing bots and AI applications
- Ensure platform stability performance and security compliance
- Contribute to continuous improvement and innovation in AI solutions
Technical Skills
- Strong programming skills in Python and JavaScript
- Experience with Data Pipelines (Airflow)
- Knowledge of API Management (e.g. Apigee)
- Experience with Elasticsearch (data preparation & vector databases)
- Solid understanding of RAG AI pipelines and event-driven architectures
- Experience with Cloud & Containerization (Docker Kubernetes Helm)
- Familiarity with DevOps/CI/CD tools (Jenkins GitLab CI/CD ArgoCD)
- Good knowledge of cybersecurity best practices
Nice to Have:
- Shell scripting and automation
- Microservices architecture experience
Collaboration & Communication
- Work closely with DevOps MLOps AIOps Data QA and Security teams
- Participate in Agile ceremonies (stand-ups sprint planning retrospectives)
- Support integration of new AI tools and technologies
- Use feedback loops to improve data lifecycle and AI performance
What Were Looking For
- Strong problem-solving and troubleshooting skills
- Ability to work in complex distributed and secure environments
- High level of attention to detail and rigor
- Adaptability and ability to manage change effectively
- Excellent communication and teamwork skills
Requirements
- 5 years of experience in software development
- Strong experience with Web Services & API design (contract-first)
- Hands-on experience with AI/Data pipelines and orchestration tools
- Experience working in Agile environments
- Understanding of security and application monitoring
Keywords
Conversational AI RAG AI Platform Python JavaScriptAirflow Elasticsearch APIs Apigee Data Pipelines Cloud KubernetesDocker CI/CD DevSecOps AIOps MLOps Microservices Agile AI Engineering
#CI - PROC26112
Required Experience:
Unclear Seniority
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
