Operation Manager for General Education
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Job Location:
Phnom Penh - Cambodia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Industry: NGO
Job Summary
The Operations Manager oversees academic operations quality assurance and data management across General Education programs. The role ensures high-quality education delivery aligned with organizational standards and MoEYS requirements while supporting strategic planning system improvement and dropout prevention initiatives.
Main Responsibilities:
1. Team Leadership
- Lead Student Affairs Officers Administration and related teams to ensure efficient operations.
- Strengthen policy implementation and foster a positive learning environment.
- Collaborate with school/program managers to support overall program success.
2. Academic Quality & Compliance
- Ensure education delivery meets internal standards and MoEYS requirements.
- Monitor academic compliance calendars and regulations.
- Conduct quality assurance and support continuous improvement.
- Identify gaps and implement student retention and dropout prevention strategies.
3. Operations & Process Optimization
- Oversee academic systems processes and workflows.
- Standardize tools templates and reporting across GE programs.
- Coordinate academic planning scheduling and activities.
- Improve efficiency through process enhancements.
4. Data Management & Reporting
- Manage and centralize academic data statistics and reporting.
- Analyze data to support planning and decision-making.
- Ensure accurate dashboards databases and documentation.
5. Student Administration & Exams
- Oversee academic records assessments and examination processes.
- Ensure accuracy of transcripts reports and student data.
- Maintain compliance in student evaluation and movement tracking.
6. Stakeholder Engagement
- Coordinate with internal teams parents and external stakeholders including MoEYS.
- Support inspections audits and academic events.
Main Requirements:
- Masters degree in Education or related field.
- Minimum 10 years in General Education.
- At least 5 years in leadership or management roles.
- Strong experience in school operations data analysis and academic systems.
- Good understanding of modern pedagogy and competency-based education.
- Strong leadership coordination and organizational skills.
- Excellent data analysis and reporting ability.
- Proficient in MS Office and Google Workspace.
- Fluent in Khmer and English.
Key Skills
- IVR
- Program Management
- Classroom Experience
- Special Education
- Adult Education
- Salesforce
- Teaching
- Curriculum Development
- CRM Software
- Public Speaking
- Supervising Experience
- Toddler Care
