Officer Wholesale B2B
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Job Location:
East Perth - Australia
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Work with world-renowned products and services.
12-month contract with flexible hours.
Competitive salary of $76590 base plus Super!
About Us:
Welcome to The Perth Mint where golden career opportunities await.
The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for over 125 years The Perth Mint is a premier tourist destination an award-winning exporter and a key supplier of precious metals to markets throughout the purpose is to bring the wonder of precious metals to the world.
Theres no organisation quite like it with a variety of roles available from engineers and chemists to artists and technicians.
The Opportunity:
Were looking for a thoughtful detail driven Customer Service professional to join our team on a full-time 12-month maximum term basis. Based in our East Perth office this role is available with an immediate commencement.
In this role youll support our B2B Wholesale customers after theyve purchased minted products playing a key part in ensuring every order is handled with care accuracy and efficiency. Our wholesale partners include distributors dealers and business clients who rely on us for timely compliant and well managed transactions.
Youll manage the end-to-end post purchase experience for wholesale orders - from coordinating high value order processing and responding to partner enquiries through to tracking shipments and ensuring successful delivery. Acting as a trusted point of contact for our wholesale accounts youll help maintain strong relationships while ensuring all interactions align with operational procedures and regulatory requirements.
This is a role for someone who takes pride in doing things properly - who enjoys working with precision values compliance and understands the importance of trust when dealing with high value B2B transactions. Youll be part of a team that values collaboration accountability and delivering a consistently excellent experience for our wholesale partners.
About You:
Youre calm organised and confident working in a B2B customer service environment where accuracy professionalism and compliance really matter. You communicate clearly listen carefully and take a considered approach to problem solving - particularly when managing high value wholesale orders and partner enquiries.
Youre comfortable working with email and phone managing multiple wholesale accounts and competing priorities and maintaining strong attention to detail across order management and documentation. You take ownership of your work follow processes carefully and understand the importance of risk awareness and regulatory compliance when supporting business customers.
Youre also a collaborative team member - open to feedback supportive of others and motivated to continuously improve how things are done to better support our wholesale partners and internal teams.
Our Benefits:
- Competitive salaries and employee discounts
- Flexible work options available
- Opportunity to work for an endorsedWORK180employer
- Training and development opportunities
- Opportunities to be part of our wide and active range of Employee Resourcing Groups:Reconciliation Gender Culturally and Linguistically Diverse (CALD) Disability Mental Health and Neurodiversity and Perth Mint with Pride
- Charity and volunteer initiatives
- Health and wellness programs including an Employee Assistance Program ongoing wellbeing initiatives and workplace community building spaces
- Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website
Its easy to dismiss the perfect opportunity if you dont see yourself as the perfect fit. If this role feels right no matter your background or personal circumstances please submit your application.
Applications close on 31 March 2026. The Perth Mint reserves the right to close applications prior to this date.
Candidates must have the right to work in Australia and pass our national security check.
Required Experience:
Unclear Seniority
Key Skills
- Loan Processing
- Sales Experience
- Account Management
- Banking
- Pricing
- Corporate Finance
- Customer Support
- Fair Housing Regulations
- Strategic Planning
- Underwriting
- Sales Management
- Channel Management
About Company
The Perth Mint manufactures and sells gold, silver and platinum collector coins; gold and silver bullion bars and coins; luxury jewellery. Buy online or visit the shop today
