Sr UX Operations Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision tolife through our values and culture.Learn more about Target here.
Join the Digital - Guest Experience Design team and collaborate with a group of design research and accessibility enthusiasts and experts who have a passion for improving and innovating our digital experiences for Targets guests team members and partners. We pride ourselves on designing tangible inspiring and impactful solutions that serve our guests team members and business. Being a part of the team means you will play a critical role for Targets digital experience by increasing ease simplicity value and delight wherever possible.
Join a world-class Product Design Content Design Research and Accessibility team responsible for the human-centered design of our digital experiences (apps website in-store and team member tools). We envision and create inspiring impactful and well-crafted solutions that serve our guests team members and business in support of all families discovering the joy of everyday life inclusive of Black Indigenous people of color people with disabilities non-binary and low-income guests.
As a Designer Program Manager with a focus on Design Operations youll bring our purpose to life as you support our 100 person UX organization. Our new Design Operations practice focuses on the orchestration and optimization of the people processes and craft necessary to scale UX at Target. As a member of our emerging DesignOps team you will lean on your design operations expertise to support and develop best practices for our UX team on how we work together how we get work done and how our work creates impact.
In this role you will create highly efficient processes and measures that generate high-quality outputs to support scalable solutions so that the team can focus on executing while leaders can focus on collaboration with the DesignOps leader and UX leadership team you will focus on establishing models that support the UX team in three key areas: business operations such as tool management standardization and prioritization; team operations such as onboarding communications and collaboration; and people operations such as measuring success factors coordinating team trainings and cultivating our team culture. Youllleverage user-centered and design-thinking processes to solve problems.
Youll be in charge of your own destiny in an environment that has strong support for work-life balance. Well support you along the way with robust onboarding as well as personal and career development. The exciting part of retail Its always changing!Core responsibilities of this job are described within this job duties may change at any time due to business needs.
What youll be doing:
- Collaborating with a multi-disciplinary team of UX leaders product designers content designers engineers product managers accessibility consultants data analysts and UX researchers
- Establishing a clear scheme of design delivery helping to decide who needs to see the work and when
- Contributing to the standardization interpretation and guardianship of Targets design operations
- Defining objectives and desired results with product engineering and business partners
- Effectively using data and insights to identify critical gaps and weaknesses of existing processes
- Helping to create a framework that would optimize day-to-day workflowmaximizing engagement and reducing duplicated efforts
- Writing and maintaining documentation on the processes and models needed to operationalize UX and amplify the value of design across the organization
- Tracking the impact of our work to help the team evaluate opportunities for continued improvements
- Working with other teams across Target (store operations supply chain marketing etc) to ensure a cohesive operations strategy across the different silos and roles
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs
About you:
- 4 years of experience in digital software product work with user experience emphases in research process or service design UX architecture and workflow interaction design and/or visual design
- A portfolio featuring product design and/or design operations work
- Demonstrated knowledge of UX design best practices
- Demonstrated strategic problem-solving collaboration and influence skills
- Awareness of data and research methodologies and ability to conduct or partner with research experts
- Able to work as a business partner to help enhancethe design infrastructure and create benefits for everyone involved in the design process
- Able to work well in a large organization with many partners
- Able to design document and improve processes to meet the desired user experience
- Able to articulate and defend decisions with grace logic and data
- Able to be trusted with confidential and/or privileged information
- Enthusiasm about scaling efficiencies organization and overall operations.
Required Experience:
Manager
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
1234 employees
Target Corporation is an American retail corporation. The eighth-largest retailer in the United States, it is a component of the S&P 500 Index.
